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Manor House Fireplaces Reviews

4.9 Rating 722 Reviews
99 %
of reviewers recommend Manor House Fireplaces
4.9
Based on 722 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Manor House Fireplaces Reviews
Visit Website

Phone:

01926851570

Email:

customer.service@gratefireplace.co.uk

Location:

51-53 Warwick Rd,
KENILWORTH
Warwickshire
CV8 1HN

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Excellent - had the item I wanted at the best price I found anywhere. Had to wait for supply to them from Jotul, but that fitted in with our build plan and they were upfront about potential delivery time. Pre sales advice and support bang-on and toon the time to answer our queries.
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Posted 10 months ago
Brilliant . They had exactly what I wanted . Service excellent. Charming. Exc price .
Manor House Fireplaces 5 star review on 7th February 2024
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Posted 10 months ago
Full marks for all the help from Manor House Fireplaces and they gave the best price for our fabulous Onyx Liv 3 Jim & Ruth... Photos to follow..
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Posted 10 months ago
Excellent product knowledge and service, prompt delivery.
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Posted 10 months ago
My wife decided she'd like to modernise our lounge fireplace and upgrade the gas fire. I did some research on the internet and Manor House Fireplaces in Kenilworh was one of several local firms I picked out. After visiting three of them, Manor House stood out as the most competent and professional, so we placed an order with them. We were not disappointed. From quotation through to installation, everything was handled meticulously and according to plan. Our new fireplace and gas fire are now installed and working and we are very pleased. Excellent product and excellent service. Thank you Manor House.
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Posted 10 months ago
Brilliant 🤩 very helpful indeed in the shop, throughout the ordering process, and especially while fitting - quick, clean and carefully explained. Would give more than 5 stars if that were an option, thank you! 🤩
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Posted 10 months ago
Very helpful in sorting out a problem with a fireplace I purchased 3 years ago. Nice to come across a company that provides good after care
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Posted 10 months ago
Replaced gas fire (also previously provided by Manor House) with log burner. Arrived as promised with all associated trades as required. Fitters were friendly, professional and tidy. Have used twice and will do so again
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Posted 11 months ago
Excellent service, providing me with exactly the fire I wanted.
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Posted 11 months ago
We would highly recommend the services of Manor House. Excellent, informative and no pressure communication from our first visit to the show room to final installation. We were given several detailed options and, after a site visit for measuring up, we made an informed choice. Installation took two days and the team took care to complete this as cleanly and tidily as possible.
Manor House Fireplaces 5 star review on 9th January 2024
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Posted 11 months ago
very helpfull ,the sign of a good company is how do they deal with a problem- Manor House Fireplaces were spot on and we would have no hesitation in recommending to potential customers
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Posted 1 year ago
Excellent service, problem solving and fitting
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Posted 1 year ago
Showroom was good, with good advice from staff. The fireplace and fire fitting was done on time & as planned, and done by Craig to an excellent standard. No mess, and our carpet was fitted around the newfireplace beautifully. All round extremely pleased.
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Posted 1 year ago
Very pleased with my new fire it looks exactly as I hoped it would. The service and fitter were superb, so friendly and it was a pleasure to have the work done.
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Posted 1 year ago
Great advice and service from the team.
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Posted 1 year ago
Great service. Kept me informed.
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Posted 1 year ago
Absolutely fantastic service! Really lovely people who bent over backwards to accomadate us when we had to resolve an issue our end when it came to fitting the log burner and it had to come to a hault. Craig the fitter was so careful with our new carpet and he was so thorough. Can't fault anything at all!
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Posted 1 year ago
Great service and helpful staff. Fire delivered and installed as specified and on time. Would recommend.
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Posted 1 year ago
Communication was excellent; the fitting was also excellent despite (or maybe because!) nobody was around whilst they were doing it. And I just love the burner. I have no hesitation in recommending them.
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Posted 1 year ago
Great install again. Very carefully done with zero mess or disruption.
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Posted 1 year ago
Manor House Fireplaces is rated 4.9 based on 722 reviews