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Manor House Fireplaces Reviews

4.9 Rating 723 Reviews
99 %
of reviewers recommend Manor House Fireplaces
Company Reviews Metrics Info
4.9
Based on 723 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Manor House Fireplaces Reviews
Visit Website

Phone:

01926851570

Email:

customer.service@gratefireplace.co.uk

Location:

51-53 Warwick Rd,
KENILWORTH
Warwickshire
CV8 1HN

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Clarke
Valued Customer
“easy pleasant purchase , knowledgeable staff”
Helpful Report
Posted 7 years ago
Seafield
Valued Customer
“They made it very easy to purchase and delivered it very quickly this is the 2nd same fire I have sold our customers which when hung on wall looks fantastic and looks like the real thing so very impressed with quality and price .”
Helpful Report
Posted 7 years ago
Claire Bekier
Valued Customer
“Excellent choices of fires, good price and delivered quickly. Would defo recomend”
Helpful Report
Posted 7 years ago
Louise Oakey
Valued Customer
“Hi, I managed to find my parents a Christmas gift they love, all thanks to the extremely efficient and very helpful Michael. A few emails to get the item I wanted and being at the shop for my partner to collect it between our shift work. Couldn't fault your service. Thank you ????”
Helpful Report
Posted 8 years ago
GRAHAM SEYMOUR
Valued Customer
“Very happy with the order process and especially happy with Manor House who contacted me by phone to inform me of the delivery date.”
Helpful Report
Posted 8 years ago
Anonymous
Valued Customer
“Delivered on time to tight deadlines”
Helpful Report
Posted 8 years ago
Mr Reid
Valued Customer
“Great price for a new-to-the market gas stove, supported by good advice, 1st class delivery & great customer after sales support!!! Couldn't rate Manor House higher... Fantastic.”
Helpful Report
Posted 8 years ago
Anonymous
Valued Customer
“Good customer service. Provided firm installation date soon after order. Installed and commissioned to high standard with no mess.”
Helpful Report
Posted 8 years ago
Mrs Tomlin
Valued Customer
“Very personal service and attention to detail outstanding. Very effficient and professional offering important advice not obvious with other retailers contacted.”
Helpful Report
Posted 8 years ago
Mr & Mrs McAteer
Valued Customer
“We ordered a black Jotul multifuel stove with tracery door online with Manor House and were quickly contacted by Elena at Manor House who talked us through our order. When Manor House realised that the model we wanted had a design change to its top, they again contacted us with images of the stove for our approval and order confirmation. The office staff were courteous and helpful and arranged delivery to the door in a matter of days. I would heartily recommend Manor House Fireplaces for their efficient and friendly service.”
Helpful Report
Posted 8 years ago
Page
Valued Customer
“Have just had a Scan 83 wood burner installed in our new oak framed garden room. Looks stunning and so far is performing well.”
Helpful Report
Posted 8 years ago
Deeprose
Valued Customer
“Great product great service in shop and fitters were great. Turned iPhone on time and completed fitting in 5 house little mess”
Helpful Report
Posted 8 years ago
Anonymous
Valued Customer
“Responded to email enquiry. Dealt promptly with the order and kept updated on the progress. Once in stock I have been notified to choose delivery date to suit me. The only downside was that company who was delivering my product on the pallet was not able to communicate with ETA, hence housebound on the day waiting for the product to arrive.”
Helpful Report
Posted 8 years ago
Wendy Briers
Valued Customer
“Easy to order and constantly updated when the goods would be delivered. Which they were and on time. Many thanks”
Helpful Report
Posted 8 years ago
Christine Russell
Valued Customer
“Excellent service. Order was delivered promptly, it is a gift, so I cannot comment on it's performance.”
Helpful Report
Posted 8 years ago
Anonymous
Valued Customer
“good friendly advice and service on time”
Helpful Report
Posted 8 years ago
Mr Hamer
Valued Customer
“We bought from you because the telephone conversations were so very helpful and pleasant. There is no doubt that being polite and ringing back to answer a question made all the difference to us. Price about the same everywhere, maybe you were a little cheaper. Stove arrived well packed and at the designated time of day. Many thanks, David Hamer, Amersham.”
Helpful Report
Posted 8 years ago
Marjory Giobson
Valued Customer
“Martin at Manor House was extremely helpful when I placed my order. The time span from placing the order to delivery was 8 days and we were kept fully informed. Excellent service!”
Helpful Report
Posted 8 years ago
Mrs Chamberlain
Valued Customer
“Good customer service and prompt delivery”
Helpful Report
Posted 8 years ago
Mr & Mrs Stone
Valued Customer
“We had 2 log burners from Manor House to include taking out the old fire places & completing all the work from start to finish . Excellent service thank you.”
Manor House Fireplaces 5 star review on 5th December 2016
Helpful Report
Posted 8 years ago
Manor House Fireplaces is rated 4.9 based on 723 reviews
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