Manor House Fireplaces Reviews

Name: Manor House Fireplaces
Address: 51-53 Warwick Rd, KENILWORTH, Warwickshire
Rating: 4.90

4.9 Rating 739 Reviews

99 %

of reviewers recommend Manor House Fireplaces

Company Reviews

Metrics

Info

4.9

Based on 739 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01926851570

Email:

customer.service@gratefireplace.co.uk

Location:

51-53 Warwick Rd,
KENILWORTH
Warwickshire
CV8 1HN

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Manor House Fireplaces 5 star review on 5th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First class service. Everyone at Manor House was very helpful in every way and nothing was too much trouble. Delivery was also First Class.”

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Posted 8 years ago

“Great communication and efficient service”

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Posted 8 years ago

“The service and communication from Martin was first class. Unfortunately you were let down by your couriers who made a meal of delivering the fire and my husband had to go and meet him in a car park about 2 miles away. We thought he had a lorry that he could not park but it was only a Luton van which could have easily been parked in the car park behind the delivery address.”

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Posted 8 years ago

“Good customer service and advice. Fire arrived and has been a great addition to the house.”

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Posted 8 years ago

“They were freindy, reliable and price was great”

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Posted 8 years ago

“Very flexible and personal service, delivery company also very good!!!”

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Posted 8 years ago

“Excellent service kept well informed”

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(Kenilworth) - Posted 8 years ago

“Lovely to come across a company that is courteous and friendly. Lesley was very informative on the fire we had chosen. The delivery was exactly how and when they said. Will post photos when fitted. Thank you once again.”

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Posted 8 years ago

“Lovely fire, professional installation, great customer service. Thanks”

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Posted 8 years ago

“These are real people who know what they're doing! The price of my fire was excellent and they delivered ahead of the date they gave- clearly they'd been chasing it up from the supplier. In the event my installation was delayed due to building issues. I had a mounting frame which I didn't need and they accepted the frame return long after most suppliers wouldn't. I get the impression they're a really customer oriented firm. And this comes from somebody who could double fro Victor Meldrew!”

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Posted 8 years ago

“Excellent customer service, the right amount of information offered and given at all times - and no sales pressure. Fireplace and stove installed on the date given, and the installers did a great job.”

Manor House Fireplaces 5 star review on 28th February 2017

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Posted 8 years ago

“Fast delivery lovely fire. Very happy”

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Posted 8 years ago

“Bought ACR Tenbury which was ideal for the room and look we wanted as it is an inset fire. Paid extra for Saturday delivery and the fire arrived within a week of placing the order. Contacted via -mail which suited us perfectly. Good price and excellent service.”

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Posted 8 years ago

“After placing our order we called to progresss and you could not find italthough we had paid and were waiting for a delivery date.our order arrived in perfect condition and the driver was excellent and more than helpfull”

Manor House Fireplaces 3 star review on 11th February 2017

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Posted 8 years ago

“Speedy delivery,good prices and excellent communication. Very happy customer!”

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Posted 8 years ago

“The staff were extremely helpful helping us sort the right fire for the gap we had in our stone fireplace making contact with the supplier to see how it could be sorted. Excellent service”

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Posted 8 years ago

“easy pleasant purchase , knowledgeable staff”

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Posted 8 years ago

“They made it very easy to purchase and delivered it very quickly this is the 2nd same fire I have sold our customers which when hung on wall looks fantastic and looks like the real thing so very impressed with quality and price .”

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Posted 8 years ago

“Excellent choices of fires, good price and delivered quickly. Would defo recomend”

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Posted 8 years ago

“Hi, I managed to find my parents a Christmas gift they love, all thanks to the extremely efficient and very helpful Michael. A few emails to get the item I wanted and being at the shop for my partner to collect it between our shift work. Couldn't fault your service. Thank you ????”

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Posted 8 years ago

Manor House Fireplaces is rated 4.9 based on 739 reviews