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Manor House Fireplaces Reviews

4.9 Rating 715 Reviews
99 %
of reviewers recommend Manor House Fireplaces
4.9
Based on 715 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Manor House Fireplaces Reviews
Visit Website

Phone:

01926851570

Email:

customer.service@gratefireplace.co.uk

Location:

51-53 Warwick Rd,
KENILWORTH
Warwickshire
CV8 1HN

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Anonymous
Anonymous  // 01/01/2019
Excellent customer service.
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Posted 3 years ago
Very customer service,and very good fitter.
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Posted 3 years ago
Absolutely love our new fireplace. Manor House gave us great advice from start to finish. Would definitely recommend to others.
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Posted 3 years ago
Very professional. Work carried out to a very high standard, we are very pleased with the end result.
Manor House Fireplaces 5 star review on 23rd February 2021
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Posted 3 years ago
Fantastic service, from choosing the fire to installation these guys go above and beyond to make sure they get it right!
Manor House Fireplaces 5 star review on 21st February 2021
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Posted 3 years ago
Manor House Fireplaces did a fabulous job from their customer service to installation. I can highly recommend them. Their fitter is a credit to them and was very tidy. It looks stunning!!
Manor House Fireplaces 5 star review on 19th February 2021
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Posted 3 years ago
The electric stove works well in our conservatpry with excellent flame effect.
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Posted 3 years ago
Easy purchase, delivered as agreed. Good company to deal with.
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Posted 3 years ago
Straightforward all questions answered professionally no waffle
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Posted 3 years ago
Very good service and straight forward to deal with
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Posted 3 years ago
Excellent service from Michael, i have never had a wood burner before he was helpful in guiding me through the options for my wood burner and the mantel and hearth .The installation team did an excellent job .I would recommend Manor House Fireplaces .
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Posted 3 years ago
From first enquiry, to choosing the fire and surround, Manor House gave us support and guidance. A fitting date was maintained even with Covid restrictions, of varying degrees in place. Their fitter has done a really good job of fitting, and the finished job is exceptionally good. The work included raising the lintel that was already in place. To cap it all the chimney pot was capped.
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Posted 3 years ago
Very good service with all safety measures in place !
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Posted 3 years ago
Excellent service. They had a range of fires on offer and provided advice an expertise on the type of fire that was best for me. Although they don’t replace or fit fires, they have a range of approved contractors that can do so. They also provided an excellent service. I wouldn’t hesitate to recommend them.
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Posted 3 years ago
We are very grateful for the expertise and considerate work of Manor House Fireplaces. We love our fire, which helps us all relax. The whole process was very straightforward and easy to navigate.
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Posted 3 years ago
A seamless process from when we first visited the shop to when our log burner was installed, 3 months in total. All the staff involved were very helpful and courteous at all times explaining our options at every stage, i.e. choice of log burner, design of stone hearth, installation in our living room. We are delighted with the overall finished appearance and performance.
Manor House Fireplaces 5 star review on 6th December 2020
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Posted 3 years ago
Great all round service, from help choosing a wood burner, to getting a cherry picker & installation
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Posted 3 years ago
Every aspect of the service was 5 star. From choosing the fire to ordering and fitting (including the arrangements for cleaning the chimney and installing the flu) really pleased with the whole experience.
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Posted 3 years ago
Really happy with everything. Getting it sent out to France was easy as the communication was really good and everyone I spoke to were very friendly. Thank you
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Posted 3 years ago
Great service, excellent advice. It was great to actually see the fires, nothing was too much trouble, all questions answered, we were given as much time as we needed to view & ask questions. We went home to measure up & ordered that afternoon by phone. The fire is now in & is exactly we wanted, it has enhanced our living room, we could not have achieved this look without the help of Manor House Fireplaces. We would strongly recommend this company.
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Posted 3 years ago
Manor House Fireplaces is rated 4.9 based on 715 reviews