Mango Bikes Reviews

Name: Mango Bikes
Address: Fife Food & Business Centre,, Unit 29 Faraday Rd, Glenrothes, Fife
Rating: 4.04

4.0 Rating 857 Reviews

74 %

of reviewers recommend Mango Bikes

4.0

Based on 857 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

About Mango Bikes:

Award-winning and affordable lifestyle, commuter, urban and road bikes, hand built in the UK.

Visit Website

Phone:

02828 163030

Email:

sales@mangobikes.com

Location:

Fife Food & Business Centre,,
Unit 29 Faraday Rd,
Glenrothes
Fife
KY6 2RU

Mango Bikes 5 star review on 3rd December 2024

André M

Mango Bikes 5 star review on 20th August 2024

Shareen E

Mango Bikes 1 star review on 30th June 2024

Roy C

285

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've had my Custom Singlespeed (matt black) for almost three and a half years, and in that time, I estimate that I've covered over 5000 miles. I commute 5 days a week through the year - rain or shine - and the bike continues to please me every time I get on. It handles great, is really comfortable and is nimble in traffic. Yes, the order date to dispatch date was a little longer than expected, but the bike was so cheap that I decided it was worth it, and I'm glad that I waited. Modifications that I recommend would be a decent pair of tyres, a new freewheel and perhaps some narrower bullhorn bars. I have had to replace a number of consumables (namely the tyres, brake pads, chain, chainrings, freewheel, headset and wheel bearings) but the rest of the bike continues to soldier on - and to be fair, the consumables are just because I ride so regularly and in such harsh conditions. I have geared the bike up slightly to give a higher top speed which suits the bike better for my particular commute. The only downsides are the weak freewheel (which I think may no longer be a problem as they have changed to a different brand) and easily damaged decals. Overall, I would highly recommend any of the Singlespeed models as they offer great value for money and are a hoot to ride in towns.”

Mango Bikes 5 star review on 14th December 2019

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Posted 5 years ago

“Cannot recommend Mango Bikes enough! The customer service was perfect when on the online chat. Andrew was very kind and helped me choose the correct bike for the activities i will be doing and helped select the best accessories i needed. Very quick delivery and easy to assemble. Only a slight scratch to the quick release leaver due to falling over in the van but not Mango's fault and overall a great company! Thank you so much!”

Mango Bikes 5 star review on 13th December 2019

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Posted 5 years ago

“I'd been looking for some bullhorn bars if a particular width (and for a reasonable price) for some time and finally found some on the Mango Bikes website. Good quality, perfect shape and at reasonable price. Delivery was prompt and well packed.”

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Posted 5 years ago

“Arrived promptly with great after sales. Has made riding too and from uni much more enjoyable. Would recommend upgraded pedals and tires from base as originals will wear out quickly”

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Posted 5 years ago

“All good - assembled OK - seat post a bit tight but managed to sort that fairly quickly. Lovely piece of kit !”

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Posted 5 years ago

“Great bike ... frame to big though”

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Posted 5 years ago

“I ordered a bike seat. They told me it was in ‘build’ for a month before I emailed them and they told me they didn’t have it in stock and would get it to me soon. If you didn’t have it in stock for over a month why did you let me order it in the first place. I had to suffer on a broken bike seat for over a month when I could have gotten one next day delivered if they told me it wasn’t in stock. I love the brand but this isn’t acceptable. Bike seat was also not the same colour as online but close enough. ( was light pink online; dark pink in person). Quality of the seat is nice enough.”

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Posted 5 years ago

“Received the bike in the box promptly. Easy to put together. Good to ride.”

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Posted 5 years ago

“Very happy with my new bike and the customer service from Mango. A pleasant experience from start to end, thank yoi”

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Posted 5 years ago

“Other than a 2 week+ wait to get my Custom SS if i was writing this review in the first week of ownership I would give my Mango 4 stars. It’s a fun, cheap, nimble bike with good gearing and perfect for my daily commute. Which I actually look forward to riding. HOWEVER... After 1 week of use (yes ONE!!!) the Freewheel started making the occasional clunk, at first I didn’t really think anything of it. The clunk then became more regular, then freewheel failed totally. As I put down pressure the freewheel slipped, the cranks just span (I fell forward onto the bars) and the bike went nowhere (pretty dangerous in Rush hour traffic). Although a bit of back pedalling sorted the problem something was obviously very wrong... After ONE week!!! On closer inspection the Freewheel sounded very rough and I could hear the bearings rattling around inside so I emailed Mango (with a video of the rough sounding freewheel) asking for some advice and assistance. However I never received a reply. I need this bike for work so I had no choice but to buy a new Freewheel from Amazon (next day delivery) and the relevant tool to remove the old one. Removing the old Freewheel and replacing with the new was fairly straight forward (I do have a pretty good level of bike maintenance) but I should not have had to spend more money and time on a bike one week old... Mango need to focus on dealing with their customers issues and less time posting snazzy pictures up on Instagram. Before posting this review I gave them 1 week to reply and even commented on an Instagram post about the issue, Of which there had been no response. Before you purchase please have a think about what you’d do if something goes wrong. It could get costly, especially if you need to use a local bike shop to fix the problem. UPDATED 6th Nov. After leaving this review Mango finally got in contact and offered to refund me the cost of the Parts I had to purchase and sent a T-Shirt as Goodwill gesture. I have therefore amended the original rating from 2 to 3 stars.”

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Posted 5 years ago

“Great bike but no assembly instructions. One item not despatched with order - no advance warning. Rack that was ordered with it doesn’t fit bike therefore useless. I must make it 100% clear the bike itself is amazing. BUT no instructions on assembly so you need to be confident to assemble (it’s not difficult but some instructions would help) plus it is disappointing that they self accessories that clearly don’t fit the frame of the bike.”

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Posted 5 years ago

“The bike came without instructions of how to accurately assemble the bike, and there was no clear instruction online, except for a poorly made YouTube video. Furthermore, the included wrench was made of very soft metal, so were the nuts of the wheels, meaning that it frequently slipped, leaving the nuts damaged. What's worst is that the 6-spoke front wheel became untrue after just a week of riding the bike, without any accident. Mango customer service didn't respond to my emails regarding this.”

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Posted 5 years ago

“Easy to use website, quick delivery and excellent products”

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Posted 5 years ago

“I wanted my fixie to look cool, ride well and generally rock. I ordered wheels and cogs from Mango and I am the happiest bunny in the whole of Bunnyville. The magnesium wheels are so good that I use them in town and am now riding fixie on the Bridle Paths and track of the Surrey. Thank you Mango - you're the best”

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Posted 5 years ago

“Have had my Mango single speed for about a month now and absolutely love it. I’ve only ever owned MTB but want a good everyday bike for back and forth to work, pub, shops etc. This bike has just been great and I always get people asking about it as it White, Pink & Blue. Great bikes, Great Colours, Great Everyday bike”

Mango Bikes 5 star review on 26th August 2019

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Posted 5 years ago

“Credit where credit is due. I got my bike and had problems straight away, tried to alert customer service about the noises but was left too late before the crank arm fell off, they sent out new parts at a £30 deposit (still waiting for return of said deposit) and new parts still didn't cut the mustard. It wasn't until I seriously complained that I got a response, fortunately I lived approx 40 mins away from the warehouse and a staff member gracefully came and collected the bike and had it returned within 24 hours to my house. And since then I have done some serious riding and no problems. Maybe my initial cranks were just a flook mistake or anomaly. But I am very thankful that all the problems have been sorted out. I wouldn't deter anyone from buying a bike from here as it is a good piece of kit for the price and having a fixie relives most cyclists nightmares of indexing and fixing gears. I hope everyone is lucky and does not run into a problem.”

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Posted 5 years ago

“Great bike, great value for money! Some great accessories; however, purchased mud guards to go with my custom OGx2 but they won’t fit with my pannier rack. Other than that, I very much like the bike!”

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Posted 5 years ago

“Really enjoying the bike perfect for my ride to work each day main problem I have had is the pedal has snapped in half within 2 weeks”

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Posted 5 years ago

“I am in love with my beautiful new Mango bike - the geometry and ride is perfect for nipping around in London and the colours are amazing! thanks guys!”

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Posted 5 years ago

“Amazing tyres buy from these guys”

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Posted 5 years ago

Mango Bikes is rated 4.0 based on 857 reviews