Mango Bikes Reviews

Name: Mango Bikes
Address: Fife Food & Business Centre,, Unit 29 Faraday Rd, Glenrothes, Fife
Rating: 4.04

4.0 Rating 857 Reviews

74 %

of reviewers recommend Mango Bikes

4.0

Based on 857 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

About Mango Bikes:

Award-winning and affordable lifestyle, commuter, urban and road bikes, hand built in the UK.

Visit Website

Phone:

02828 163030

Email:

sales@mangobikes.com

Location:

Fife Food & Business Centre,,
Unit 29 Faraday Rd,
Glenrothes
Fife
KY6 2RU

Mango Bikes 5 star review on 3rd December 2024

André M

Mango Bikes 5 star review on 20th August 2024

Shareen E

Mango Bikes 1 star review on 30th June 2024

Roy C

285

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bike is perfect and would have give 5 stars but I am still waiting for extra parts ordered and no date given”

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Posted 5 years ago

“I bought the original single speed mainly for my commute to work and it is great fun to ride. If, like me, you have a few bikes but all with gears then it is a bit of a strange experience to ride at first but soon you’ll be bombing around town much faster then any car. Recommended (P.S get the gatorskin tyres)”

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Posted 5 years ago

“Excellent bike, stiff and lightweight so it feels very efficient and the ride is incredibly smooth and silent. The only negative I can think of is that I find the handlebar grips uncomfortable. Overall, great bike!”

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Posted 5 years ago

“Brilliant. Service was very good and it was nice to be able to track the bike to know when it was being made and be sent updates. Bike was delivered quickly and was easy to put together. 10/10 best bike I’ve had”

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Posted 5 years ago

“It’s not the bike I asked for as there was a shortage on the colour I wanted and the time line was a couple of days longer than advertised. However there was constant contact and the bike itself is excellent.”

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Posted 5 years ago

“So helpful and quick to respond to any questions asked. the bikes dope too”

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Posted 5 years ago

“Really Nice Product, Delivery was fast ( 10 Days ) Easy to build, I'm so happy !! Thank you”

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Posted 5 years ago

“Received my bike 2 weeks ago nothing but problems from the start, tried contacting through there online chat and email no reply always replied before I received the bike. Lucky enough I have managed to sort most problems from my knowledge but I shouldn't have to, I also asked about time scale via the time scale indicator on the site and online chat both said 4-6 days it took nearly 3 weeks I would rather they said it would take longer than what it does. would I buy again from Mango unfortunately No.”

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Posted 5 years ago

“I love this bike. Its really simple and attractive. Although not everyone approves of my chosen colour scheme! I struggled with the assembly - it came half built without instructions so I put it all together wrong. But I’m gradually fixing it! It’s my first single speed which takes a bit of getting used to but I think it’s going to be perfect.”

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Posted 5 years ago

“I am not impressed with mango bikes. I ordered a few items and when my package arrived it was minus one item and another item had chipped paintwork. When I contacted you about the missing item, I was told it would follow soon as you didn't have it in stock. I feel like we should have been contacted about that instead of having to contact you. I emailed a few more times looking to see if the item had been sent on and was ignored. I feel as if your company spends too much time trying to be cool and write funny emails and sending packets of Haribo when you could be spending time on customer care. More than likely won't shop through you again and sure you know how far a bad review goes through fellow consumers.”

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Posted 5 years ago

Hi Dara Sorry you've had a bad experience with Mango Bikes. Definitely not what we're aiming for. There was a delay in the delivery of the chain tool so we thought it better to send the bike then the accessory later. We probably could have communicated this better so we'll take your feedback and look to improve this. If you can contact us on sales@mangobikes.com about the paint damage we'll do out best to help you get sorted. Thanks Mango Bikes // Andrew

Posted 5 years ago

“Great experience ordering with Mango; bike arrived quickly and was easy to build. I have had a problem with one of the parts of the bike, dropped Mango a phone call and it was sorted very quickly and professionally. cheers Mango Bikes! :)”

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Posted 5 years ago

“Hi I ordered a custom bike for my son and had it delivered to Ostend, Belgium. Now we have troubles, because I can't hand it over to him. I want to ride this nice bike myself. We transformed it to a familybike and it's always taken by someone. Guess have to order another one... All my friends are jealous and ask where I got it from. Should I tell them, are not? That's the question. greetings Tom”

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Posted 5 years ago

“Beyond pleased with my bike but most importantly the service! Initially bought a bike only to have it stolen the day i bought it. Thanks so much for the bike lock you sent me with the replacement bike i bought that was very kind of you. My only gripe would be please please stop using parcelforce they’re literally the worst had nothing but bother with them with regards to delivery.. but this was completely out of Mango’s reach so blame really goes to parcelforce for wasting my time getting me to sit and wait in the house for 2 days only for it to be a ‘failed attempt’ both times. Many thanks again !!”

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Posted 5 years ago

“Long wait for delivery, bike needed to be fixed by a mechanic a it was faulty. Really disappointing.”

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Posted 5 years ago

“Great service from people passionate about bikes.”

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Posted 5 years ago

“I love my custom single speed. I take it everywhere and get compliments daily. Its light,sturdy and very handy for city commuting. Brilliant bike, great company.”

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Posted 5 years ago

“My new tyres arrived quickly and look great on my bike! 😊”

Mango Bikes 5 star review on 2nd July 2019

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Posted 5 years ago

“The service i received and the quality of my new bike is top notch. I wouldn't hesitate at all to recommend Mango to anyone. Well done Guys”

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Posted 5 years ago

“Overall, the experience is quite good. The bikes are excellent and different to other traditional bikes. I have been tempted to buy a bike from Mango because I wanted a single speed one. The order arrived with some issues but were resolved eventually. It took a bit of back and forth communication but everything got sorted in the end. I would recommend for many reasons, it is different, it is local business and the company deserve support. To make things better, few people has reported this already and it is the bell, it is useless and of no use. I tried to install it but it is so small. The other thing is the customer service. I believe it is understaffed as it takes ages to get a response. Taking this in consideration, I will strongly recommend this company. I do not know much about the long term durability of the bike but it is only time that will tell.”

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Posted 5 years ago

“Really helpful when I wanted to change something with my order. Let you know every step of the way how bike was coming along. also helps the bike is pretty amazing. loving my commute to work now! thanks guys!”

Mango Bikes 5 star review on 26th June 2019

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Posted 5 years ago

Mango Bikes is rated 4.0 based on 857 reviews