Mango Bikes Reviews

Name: Mango Bikes
Address: Fife Food & Business Centre,, Unit 29 Faraday Rd, Glenrothes, Fife
Rating: 4.04

4.0 Rating 857 Reviews

74 %

of reviewers recommend Mango Bikes

4.0

Based on 857 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

About Mango Bikes:

Award-winning and affordable lifestyle, commuter, urban and road bikes, hand built in the UK.

Visit Website

Phone:

02828 163030

Email:

sales@mangobikes.com

Location:

Fife Food & Business Centre,,
Unit 29 Faraday Rd,
Glenrothes
Fife
KY6 2RU

Mango Bikes 5 star review on 3rd December 2024

André M

Mango Bikes 5 star review on 20th August 2024

Shareen E

Mango Bikes 1 star review on 30th June 2024

Roy C

285

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice bike. But I am not sure why you sent me a bell that does not actually fit on the handle bars.”

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Posted 5 years ago

“9 days with no response from customer services after they did not send me everything I paid for.”

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Posted 5 years ago

“Bike is good and I’m happy riding it- took longer than expected (2 weeks). This would be fine but had to follow up with mango customer service instead of them letting me know there would be a delay. Bike was delivered without the necessary tools to build it- have mentioned this to customer service member in live chat - he has read my message but not responded (two days ago)-”

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Posted 5 years ago

“Contacted Mango as a returning customer after several years. Asked an odd question and got the answer back very quickly as well as various product options. A happy customer here.”

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Posted 5 years ago

“Really pleased with my Mango Langdale bike. It looks great and is a really smooth ride. The components are well made and easy to adjust. Unfortunately got a puncture on my very first ride but Mango sent a replacement inner tube straight away and I haven't had any issues since.”

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Posted 5 years ago

“Fantastic experience with the team. Emails answered promptly and bike delivered quickly. The bike itself (Gus) is brilliant and a real headturner. The paint job is unique and components of a high quality. This bike has helped me fall in love with cycling again. Have recommended Mango Bikes to my friends and will be ordering from them again. 10/10”

Mango Bikes 5 star review on 12th May 2019

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Posted 5 years ago

“Fast to respond to emails before you buy, but expect NO response afterwards. Bike delivered (eventually, after a LONG wait for it to be 'custom built') with no instructions, no tools and no customer support whatsoever. The bike makes suspicious clicking noises already and will have to go to the shop as Mango can't be bothered to reply to me all week. Original Single Speed bike seems ok aside from the clicking. Saddle is relatively comfortable. Bought it because I didn't want anything special and it is indeed not anything special. Feels very similar to buying from sports direct - once they've got your money that is that and don't expect any help or customer service at all. To be honest buying a bike from sports direct would have probably been less stressful. I am not sure whether to give a 1 or 2 out of 5 as the experience has been woeful but lets go with 2 because I'm a nice guy.”

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Posted 5 years ago

“Great company. Lovely bikes with good equipment at a really reasonably price. Staff are helpful and knowledgeable. Delivery very fast. Highly recommended.”

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Posted 5 years ago

“Repeated attempts to fix the right pedal, now this time the pedals seem to be wobbling (I have video). Also removing and attaching, removing and attaching that pedal seems to have scratched all the black paintwork around the crank arm. Not great. So nearly £400 later I now have a bike with a clicking crank, a scratched crank arm and wobbly pedals. Double not great.”

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Posted 5 years ago

“Great bike delivered! Just as it was ordered. Delivery time was slightly long as it took almost two weeks to deliver,but, it’s a custom made bike and I can live with that. It’s a great company with amazing response times in questions and attitude towards customers.”

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Posted 5 years ago

“Very poor rim quality. Rest of the bike is nice. Be aware that the platform pedals are plastic.”

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Posted 5 years ago

“Hi Andrew, I did an order instead of my son Thore - everything was easy - we enjoyed 😉👍👍👍”

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Posted 5 years ago

“Until now a very nice quality”

Mango Bikes 5 star review on 3rd May 2019

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Posted 5 years ago

“I had a 2 week shipping so pretty decent there. The customer service is amazing they are incredibly helpful. I will say that the tires are very soft which makes them terribly unsuited for terrain or roads with sharp rocks, I had to flat tubes in 3 days. So Kevlar inlaid tires would be a nice possibility.”

Mango Bikes 4 star review on 30th April 2019

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Posted 5 years ago

“Terrible service, ordered pedals that I wanted to return, kept ringing and emailing with no reply’s”

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Posted 5 years ago

“Called the switchboard number and spoke to two people who were hoth extremely helpful and knowledgeable. Wouldn't hesitate ordering from them again. Feels like they are in it for the love of bikes, not just the revenue! I only ordered a replacement saddle, so nothing fancy and they gave me sound advice for buying tyres (not even from them)”

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Posted 5 years ago

“Wasn't sure whether the product I received was correct. Got a very quick and helpful reply - in the evening - to confirm that it was. Top service.”

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Posted 5 years ago

“It's such a nice bike and with just the right gear to ride everywhere.”

Mango Bikes 5 star review on 21st April 2019

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Posted 5 years ago

“so impressed from an email query about specs that was answered same day, through ordering and the bike being assembled and shipped in 2 days, Mango has been been a joy to use. My bike looks amazing and rides like an absolute champ. I will be spreading the word.”

Mango Bikes 5 star review on 17th April 2019

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Posted 5 years ago

“You are quick and nice, i found the candies inlcuded in my package and it was sweet :) however me and my husband have some problems with the paint (black), they easily rub off from bike parts”

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Posted 5 years ago

Mango Bikes is rated 4.0 based on 857 reviews