Mango Bikes Reviews

Name: Mango Bikes
Address: Fife Food & Business Centre,, Unit 29 Faraday Rd, Glenrothes, Fife
Rating: 4.04

4.0 Rating 857 Reviews

74 %

of reviewers recommend Mango Bikes

4.0

Based on 857 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

About Mango Bikes:

Award-winning and affordable lifestyle, commuter, urban and road bikes, hand built in the UK.

Visit Website

Phone:

02828 163030

Email:

sales@mangobikes.com

Location:

Fife Food & Business Centre,,
Unit 29 Faraday Rd,
Glenrothes
Fife
KY6 2RU

Mango Bikes 5 star review on 3rd December 2024

André M

Mango Bikes 5 star review on 20th August 2024

Shareen E

Mango Bikes 1 star review on 30th June 2024

Roy C

285

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I first found Mango bikes soon after they launched in, errrr...2012. I liked that they were doing something different, but didn't really need a new bike at the time. Fast forward to 2020. My old Specialized frame cracked and spec. refuse to warranty it. Just like they refused to even do a crash replacement on the original spec. I owned "We hafff no stock".... Anyway, I spotted the Point-R with Tiagra in Neon Yellow. Hell Yeah!! So I decided to give Andrew & Mango a go. On a like for like basis, nothing comes close. A Specialized Allez Sport comes in at 850 and has a Sora drivetrain, or the Elite has 105. The Point R with the Vision Team 30 wheels comes in at 655; £200 cheaper than the Allez Sport, but with better kit and in a cooler colour. Spend wisely and go with Mango. They're good.”

Mango Bikes 5 star review on 28th January 2020

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Posted 5 years ago

“Great bike for the price, functional and fun. Great colours too”

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Posted 5 years ago

“Hi Guys At Mango Bikes Just A Few Words Great Looking Bikes Great Service Fast Delivery Very Helpful Awesome Job Keep The Good Work Up Darren”

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Posted 5 years ago

“Great service from Andrew while purchasing my Point R. Bike and extras arrived in a good time and were well packaged with easy assembly. There was no chasing for updates as these came through by email. The Point R is a great bike, especially given the price tag for the quality of product in return. I would definitely recommend going for the Tiagra and a pair of SPDs. I have had some great comments from friends and looking forward to using it for training and a charity challenge I have planned in June.”

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Posted 5 years ago

“I love my bike so much! It came in exceptional packaging. The colors are vibrant & I haven’t put it together for a ride just yet. I expect an amazing ride & can’t wait. Thank you Mango Bikes!”

Mango Bikes 5 star review on 27th January 2020

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Posted 5 years ago

“Very easy website, very responsive team, easy to assemble bike. Lovely result. No complaints. Can't wait to get out cycling.”

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Posted 5 years ago

“Tl;Dr I would thoroughly recommend Mango. Great bike, great staff, and great price. In more detail... Customer service: Browsing their website I couldn't see a bike that had all the specs I was after, so I sent them a quick email to see if they had anything in storage that wasn't listed on their website. Within 15 minutes Andrew had emailed me back with a bunch of options. A few more exchanges later and he had put together a full bike spec for me and given me an excellent discount because the frame was an old one they were looking to get rid of. The bike: I bought a Mango Point AR, with hydrologic disk brakes, riser handlebars, and 2x8 full Claris. It is a vast improvement on my previous bike (to be fair, an old Trek MTB) and has cut down my commute by 10 minutes. I'm still in the first week of using it so it's still settling in - some gear changes are a bit clunky and I'm getting used to how sharp the brakes are - but it already feels better than other bikes that I've ridden for years. I do miss the suspension my previous bike had as I now feel all the potholes in the road, but that's the trade off for a quicker bike. Price: £400 for the whole thing. Bargain in my opinion (frame is last year's model). Delivery: From placing the order to receiving the bike took 6 working days. I've got no complaints - it's exactly what they say on their website. Bike assembly: It comes flat packed (obviously) and so some assembly is required. This was my first bike I had put together from scratch so it did not take me the 15 minutes claimed on the website. It was nearer 2 hours, though I've no doubt that someone who knew what they were doing could do it in 15. Without proper tools and experience, I found it difficult to get the disc brakes to line up cleanly with the wheels. I also found the mudguards weren't the best - the front one doesn't mount cleanly to the fork so I've ended just using a cable tie, and the rear one feels like it needs an extra mount point below the saddle to stop it from shaking. Overall though this annoyance does not detract from the bike, and a fix is totally within my reach if I simply drill an extra hole into the guards. Returns & refunds: No idea, not done either. Overall pros: - Frame - Andrew - Price Cons: - Bike assembly (due to my inexperience) - Mud guards (fixable with some patience)”

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Posted 5 years ago

“Outstanding! From my original enquiry, bike set up (I was even asked what set up for my brakes given i'm riding in Amsterdam to make sure she's perfect) through to delivery, the team at Mango were exceptional. Thanks again Mango Jennifer”

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Posted 5 years ago

“A great selection of products and very helpful staff 😁”

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Posted 5 years ago

“Ordered this wheel and it arrived in a box so comprehensively mislabelled (picture, large printed label, hand-ticked check boxes etc.) I assumed they had sent the wrong one. Turns out they just ship them in the wrong boxes and don't remove any of the labels and packaging checklists. Really poor customer service too, ignored several emails for weeks. Wouldn't buy from them again. Wheel seems okay though.”

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Posted 5 years ago

Hi Daniel Sorry about the confusion. We did reply to your emails but unfortunately didn't realise you hadn't opened the box for a while. We're proud that we reuse boxes and don't waste resource relabelling. It's how we've worked for a few years and out of the hundreds of wheels sold and dispatched this has been the very first issue. Glad you like the wheel, sorry you feel let down by the packaging. Mango Bikes

Posted 5 years ago

“Point Blank - Primato (Candy red, with silver highlights) Honestly, I've bought from Mango before, I did it again, and if I wasn't a broke university student I'd buy another. For the price, these bikes are brilliant. They arrive packaged well, the quality of the bike is amazing, and it's incredibly easy to find information regarding upgrades. The customisation of the bike is a major plus as well, the colour is of course a personal choice that many other companies don't offer, and having the option to choose your bar type instead of being given a standard option is brilliant. I've been riding my (new) second mango bike for a week and it does not disappoint. It's been amazing to finally be able to cycle again after moving from my home and this is by far the best choice for me. It's certainly a bike I'd recommend to any individual who I could convince to listen to me. Downsides. Not many, but some that should be considered. The bar ends will break, almost immediately, any small crash, bump or drop will results in them shattering. The wheels are fairly heavy, and although I am a fan of how they look, the weight will make a new cyclist think this is a hard bike to accelerate with. Upsides. Too many to accurately show, but here we go. The bike is incredibly customisable and friendly to those who want to carve out a look for themselves. Nearly everything can be replaced without the need for specialised tools, and I have already swapped out the handlebars to learn some cool fixie gear tricks (like falling over after failing to unclip (haha ow)). It's fairly easy to use the flip flop hub and makes for some fast riding. The bike is incredibly responsive, making it easy to take corners and navigate potholes, bad roads in general, people, tourists, and etc. I have not identified any parts yet which have been cheaped out on. Customer service was absolutely brilliant, I had a good 28 email chain with them detailing everything I wanted (colours/highlights/tyres) and they made it possible. If there is a specific bike you want, JUST ASK THEM. Andrew (The person I talked to) is an absolute star helping me make this bike a reality and if you have the pleasure to talk to him, you'll be just as happy as I was. I will continue to buy from Mango for many years to come if they make bikes to this standard :)”

Mango Bikes 5 star review on 10th January 2020

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Posted 5 years ago

A very comprehensive review, appreciate you taking the time to leave it. Superb bike as well, happy cycling! Thanks Mango Bikes

Posted 5 years ago

“Its a really really nice bike, very fast and light. Best one I've had I think. My only critisisms are 1) there were no instructions on how to put the bike together, 2) when trying to put the front wheel on it didn't fit over the brakes (i had to deflate the tire to fit it on), 3) the chain slipped on the gears a few times when riding (might need a bit of adjustment) Great black friday discount!”

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Posted 5 years ago

“Great customer service from Mango as the bike delivery was delayed and Mango helped to sort it out. As for the bike, my son says it is brilliant, loves the design and it goes very well.”

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Posted 5 years ago

“Really awesome bike! Great to ride! Looks super cool! Really impressed”

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Posted 5 years ago

“The build quality is really good and easy to assemble. The colours are great. The pedals are plastic which is the only let down, they don’t see particularly hard wearing. On the whole, a great value bike that’s fun to ride.”

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Posted 5 years ago

“My Mango bike was very easy to set up and has been very reliable since riding it through London. Since switching the back wheel to a fixed gear I've been even happier :)”

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Posted 5 years ago

“Great bike . Wonderful choice of colours and options. Easily assembled straight out of box and everything works as it should. I would highly recommend these bikes. Andy”

Mango Bikes 5 star review on 9th January 2020

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Posted 5 years ago

“I bought the OG X2 drop just over a year ago to commute in London and it's still running wonderfully, even after taking a few hits! If you ride hard I would upgrade the stock wheels - they only lasted me about 6 months before buckling. Great customer service too, replaced my faulty pedals without hesitation.”

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Posted 5 years ago

“Ordered my bike and accessories end of December, shipping and delivery was quick and easy. Bike assembly was straight forward even if the saddle post was very tight to fit. However, the mud guards were much more difficult. There was no instructions on how to be able to fit them and wasn’t until I called customer services that I found out both the front and the back brakes had to be removed from the bike to be then strew the mud guards into place which was a fiddly task. They have videos on YouTube of how to assemble the bike so one for mud guards would be very beneficial. They also do not tell you that the rear guard has to be cable tied to bike frame to stop it rubbing on your rear wheel which isn’t ideal and personally I think it makes it look like a bodge job. Not only was there this inconvenience, but the plug that goes in the end of the handle bars was damaged and fell straight out when I took it out the box. I contacted customer services who said they would post it, along with the bike cleaner I ordered that I didn’t receive. It’s now the 8th January, so 2 months later, and I still haven’t received the plug or the bike cleaner I paid for and no one is answering my emails!! To add to this, my puncture resistant tyre that I paid extra for keeps going flat, so I suspect there is a puncture...”

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Posted 5 years ago

“Happy? Not really. When I stumbled across Mango Bikes I was so impressed with the custom made feature and by email, spoke with sales who were very helpful and filled me with confidence. The full priced bikes were on offer with 25% discount - can’t go wrong eh? My order was placed on Weds 18/12 and everything I read indicated a 2 day build and 2 day delivery and a chance for a Xmas delivery however the build lead time was more like 7 working days, and the delivery 3/4 days. The bike was dispatched on 31/12 from Ireland and after a few days it was confirmed delivery would be Monday 6/1, today. Although everything has been much slower than anticipated what I didn’t expect was my delivery to be split and only the pedals, reflector and spanners to be delivered today and to be told the second part won’t be with me till tomorrow, 7/1. I’m so fed up with Mango bikes! I’ve waited and taken time off so soon in the new year only to have to organise it all again for tomorrow. Although Mango have been slower than I wanted, their Irish courier company have been very helpful, however their UK counterpart are an absolute joke! I will stick with Halfords in the future. Saying this, I’ve not seen the bike yet and I maybe pleasantly surprised - I hope so.”

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Posted 5 years ago

Mango Bikes is rated 4.0 based on 857 reviews