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Mango Bikes Reviews

4.0 Rating 857 Reviews
74 %
of reviewers recommend Mango Bikes
4.0
Based on 857 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 64%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
3.6 out of 5
Read Mango Bikes Reviews

About Mango Bikes:

Award-winning and affordable lifestyle, commuter, urban and road bikes, hand built in the UK.

Visit Website

Phone:

02828 163030

Email:

sales@mangobikes.com

Location:

Fife Food & Business Centre,,
Unit 29 Faraday Rd,
Glenrothes
Fife
KY6 2RU

Mango Bikes 5 star review on 3rd December 2024
André M
Mango Bikes 5 star review on 20th August 2024
Shareen E
Mango Bikes 5 star review on 20th August 2024
Shareen E
Mango Bikes 5 star review on 20th August 2024
Shareen E
Mango Bikes 5 star review on 20th August 2024
Shareen E
Mango Bikes 5 star review on 20th August 2024
Shareen E
Mango Bikes 1 star review on 30th June 2024
Roy C
285
Anonymous
Anonymous  // 01/01/2019
I bought a single speed Arcol with bullhorn bars.The order took a couple of weeks to come through which was o.k. The bike took about an hour to set up and I was out on the road that afternoon.Its a great ride the slick tyres certainly help for speed and the bullhorn bars give multi-options for riding position.Overall a good looking great bike.Good service, Mango staff were very helpful.
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Posted 4 years ago
Love my bike! Got the OG2X in Aqua. Great experience with Mango bikes all the way through. Spoke to Andrew on the phone before ordering who was very helpful. Bike came within 3 weeks. No bother to put together. Been out on it most days. Loving the niiiiicce bike shout outs so far!
Mango Bikes 5 star review on 3rd June 2020
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Posted 4 years ago
Very good bikes just takes a while for shipping
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Posted 4 years ago
I suffered from not the best communication when the company had received a high volume of orders, following the cover crisis. But the bike when i got it has been fantastic, high quality parts and build and excellent value for the money.
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Posted 4 years ago
Not too impressed. I had very little communication regarding Covid-19 delays, I had to chase several times and when the bike arrived it had the wrong coloured handle bars and I have emailed to let them know and after two weeks still not had a response, also the frame seems bigger than a small so I have asked for that to be checked. Any contact I did have was polite and helpful but there has been a few walls of silence. The 7 day turnaround was about 7 weeks for me!
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Posted 4 years ago
Really good service and I love my bike. Glad I went with the gears and nice to have it built to my design. Definitely recommend.
Mango Bikes 5 star review on 31st May 2020
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Posted 4 years ago
It took some time for the bike to get here and their response time on the email was not great. However, I believe it was due to the pandemic. Besides that, I am very happy with my Langland single speed. I wish everyone at Mango bikes the best!
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Posted 4 years ago
An excellent bike which I am enjoying riding. Fast shipping and easy to assemble. Customer service not so good - I ordered two extra tubes but did not receive them. I emailed about this but got no reply.
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Posted 4 years ago
I recently ordered some gorgeous white Kenda tyres from the guys at Mango. The price was excellent and delivery was incredibly fast. Unfortunately there was a mistake at checkout and I was charged twice. Although the initial response time wasn't great, I think that, like everyone, lockdown had probably been incredibly difficult for the team. I'm delighted to say that I was contacted personally and issued a full refund, so now that's sorted I will definitely be using Mango bikes again.
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Posted 4 years ago
Hi Phil, first off apologies in the delay in our response, it's been pretty crazy here at Mango HQ. However, I am glad to say that has been refunded for you and should appear in your account in a couple of days. If you need anything else drop us a message and we'll get back to you as quick as we can.
Posted 4 years ago
Very good priced product amazingly fast shipping great customer care
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Posted 4 years ago
Very very happy with my bike!
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Posted 4 years ago
Great quality product (flipflop 6 apple rear wheel) however they forgot to add the other (fixed cog) after many efforts to contact i finally got through to a polite man on the phone who said he would ship one out to me.Its now been two weeks without any contact i’ve tried both their phone line leaving 3 messages and many emails but still no reply. ruined my experience overall, was planning to purchase another wheel or even a bike but my mind has been changed by their lack of support. The quality of the product is the only thing keeping it from very poor
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Posted 4 years ago
Awesome bikes
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Posted 4 years ago
What an amazing bike! Having never ridden a fixie/flip flop hub bike before this has been an experience. The build quality is spot on. The self design aspect of the purchase is amazing. All in all a fantastic customer service from start to finish. If I have one niggle it is the fact that I never purchased one sooner. I could not recommeng your company highly enough. Thankyou.
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Posted 4 years ago
Disappointing customer service throughout the buying experience To top it off, I was then ignored on all platforms after receiving a bike that was incorrectly put together using the wrong parts!! I had to take the bike to Evan's cycles and pay for the correct part myself. Mango continue to ignore me after I have raised this issue to them. Piss poor effort overall - would not recommend
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Posted 4 years ago
Didn't get any answer for my message. Products were good, only positive thing I guess...
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Posted 4 years ago
Absolutely love my single-speed - so much that I’m ordering another for my son.
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Posted 4 years ago
I love my bike! Its a pleasure to ride and certainly turns heads. Its smooth and easy on road. I went slightly off-road and punctured the tyre with a stone which I was easily able to change (a complete newbie who needed youtube) but nonetheless it is now fixed. I initially purchased with a 10 day window to dispatch but this ended up being a month, which is understandable and I wasn’t too disappointed by this. I wish the communication was a little better but I was patient and it was worth the wait! When a few colours were out of stock, I received a really easy to read email with different options and I just switched a few things around. This communication was really prompt and then let me know when my item would be received. After dispatch (a friday), my bike came on the tuesday early morning and i could track it. Highly recommend mango and I am looking forward to purchasing some other colour parts in the future when I fancy a change. The bike was easy to build and also gave me a glimpse into replacing parts myself in the future. Thanks so much, I’ve been riding out on it loads!
Mango Bikes 5 star review on 29th May 2020 Mango Bikes 5 star review on 29th May 2020 Mango Bikes 5 star review on 29th May 2020 Mango Bikes 5 star review on 29th May 2020 Mango Bikes 5 star review on 29th May 2020 Mango Bikes 5 star review on 29th May 2020
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Posted 4 years ago
PROS: Bike is nice. Comfy Smooth ride. CONS: 4 Week wait (Covid 19...) Some of the Mango detailing has peeled off, bit cheap. Other than that, I'd say an ok overall experience with Mango.
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Posted 4 years ago
Good service even during lockdown, ordering was easy and bike came after a few weeks. The master link was missing from the chain but replaced quickly. I love the bike, looks great and really smooth ride.
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Posted 4 years ago
Mango Bikes is rated 4.0 based on 857 reviews