Manaleak.com Reviews

Name: Manaleak.com
Address: Manaleak.comUnit 109The Jubilee Centre130 Pershore Street, Birmingham
Rating: 4.90

4.9 Rating 59 Reviews

24 %

of reviewers recommend Manaleak.com

4.9

Based on 59 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email, Live Chat

About Manaleak.com:

We are the longest running Magic: The Gathering retailer in the UK, trading since 1998. The secret to our success is very simple: we make sure that you get the best value for money on all our Magic products, we make sure that you get your MTG order as quickly as possible, normally within 1 working day, and we make sure that you get the best customer service available. Probably the most important thing of all, is that we are a community based business. We make sure that we are at hand 24/7, in case you need us quickly for anything. Why not add or follow us on Facebook now and be a part of the UKs largest Magic: The Gathering community!

Visit Website

Email:

info@manaleak.com

Location:

Manaleak.comUnit 109The Jubilee Centre130 Pershore Street
Birmingham
B5 6ND

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Where do I start? I have never come across customer service as good as Manaleak's before. The gentleman who was helping me, James, was brilliantly accommodating, dealing with all my problems quickly and efficiently. I must have asked for a dozen or so amendments to my order as I changed my priorities and they were all dealt with with a swift 'No problem'. Despite all these changes, order was shipped promptly and arrived safe and sound, despite this being the New year period. Can't recommend Manaleak enough and will be sure to be ordering from them again!”

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“Amazing! I literally cannot fault them. I had a restock request sorted within 2 weeks, with a card I know is difficult to get hold of, wonderful people here at mana leak :-) always helpful. I've used them many times and will chose them over all other outlets for amazing pro, service and quick shipping/email reply!! Thank you Mana leak x”

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“I've ordered a few times from Manaleak now. I find that they have a good level of stock in and that it's very well priced. More importantly than that though, for me, is the ease of use of the website. It works flawlessly on mobile and in a browser. It lets you search or 'tutor' for the cards individually, or with the deck builder - which allows you to search for scores of cards at a time, sorted however you like. Finally, I've been in touch with the guys there about two of my orders, once explaining that I needed to get delivery for an upcoming game, who not only replied quickly, but fast-tracked the order for me to be able to play! Great set-up, will be using again, and again.”

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“Enjoyed it very much”

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“.......................”

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“Friendly enviroment”

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“"Went in the store , everything is really nice .. but I asked for certain card for standard format.. but later on I found that they are M15 set.. "”

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Hi E, thank you for your feedback, I'm so sorry for the mix up. May I ask what the card is so that we can rectify this situation please? Kind regards, Tu Nguyen Director E. Info@Manaleak.com T. 0121 666 7164 W. http://www.Manaleak.com FB. https://www.facebook.com/manaleakcom

“the best mtg shop in birmingham by far”

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“Amazing service! Was easy to buy from them, and had my deck within only a few days - as well as this, I was even given a free Rare Card as well along with my Commander Deck. Definitely going to be buying from them again!”

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“Manaleak have consistently excellent customer service. They're friendly, professional, and sort out any issues that may arise. Best value for money and selection. Been using them since I started playing MTG and can't see not doing so in the future. Definitely recommend!”

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“Very pleased with 6 assorted sealed decks ordered for a games night - Superb service - I will order again A+”

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“Amazing company. Great selection of products and brilliant staff. Always happy to help and respond to queries quickly and in depth. Always use for my magic needs and will continue to do so for a long time to come”

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“best price found”

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“Very quick delievery and cards were perfect quality. Freebies were also sent in the order which was nice.”

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“Good products, little high on the postage put it's worth it with the amount of choice.”

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“Excellent customer service! I contacted customer support and James from Manaleak handled the issue very well and to my satisfaction. Will definitely be purchasing from them again :D”

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“I found the MKM guide very useful :) thank you!”

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“What can I say, I came from Wayland's forge and have been there for some time, eventually starting my own D&D session being a DM. The tables provided with the number of players in my group wasn’t to my liking at Waylands, as it didn’t scale well with my group. Which, is understandable with the store giving priority to larger groups (My group consist of 4 players and me as DM and most other group are 6 people). This is when I contacted ManaLeak.Com Birmingham and to my surprise, one of the staff wholesomely greeted me and made me felt welcomed. Telling me that the store caters for D&D, MTG and other hobbyist traditional games, I took it to have a check with my group and book in one of the weeks. The following week, we were welcomed by friendly faces telling me the reserved table was and that refreshment were there for us. This wasn’t needed but I admire the admiration that is placed for new customers, and that my friends felt comfortable knowing that they can have something to eat whiles easing into a new environment. The store in the early afternoon is peaceful and relaxing, when it does get late, people in the store respects others presence which makes the atmosphere peaceful. The tables are must larger which helps me keep track of items instead of putting it under the table like I use to, chairs are comfortable and what I really appreciate is that there’s space so that everyone doesn’t feel cramped. Now I go there weekly with my friends, knowing a table is to our liking, were not cramped and can move tables if I feel that it’s an issue without being told off. There’s an archive full of MTG cards, if we felt like buying the singles if we wanted to play a quick MTG game and that I don’t have to shout over others to be heard as the store is quite large. A bonus is that I never felt the need to worry about snacks, drinks and light food as the store has a variety of items that are well priced to buy. One of the day this week my friend had a birthday so we thought that ordering a pizza whiles playing D&D would be great. I told the staff a day prior and he was more than happy to allow it, this was great because like I mentioned before the tables being large worked well for food we ordered which was pizzas. That was a good day and that wouldn’t happen without the store being generous, that’s why I am happy to recommend this store to anyone who are interested in TCG, board games, D&D and other games. I want to thank especially Tu Manaleak Nguyen, for helping me and my friend be regular customers.”

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“Really great service - from the comprehensive information on the website to the well packaged MTG cards when they arrived. The free cards I received when part of my order was delayed speaks volumes for the customer service Manaleak provides. Just placed my second order, and I'm sure there'll be many more. Thank you.”

Helpful Report

Hi John, thank you so much for your kind words, we really appreciate it. Again, our sincerest apologies for the slight delay with the order. If you need anything else then please do not hesitate to let us know. Many thanks, Tu Nguyen Director, Manaleak.com Team

“As I sit here drinking my tea and writing this short review, I look at my (recently used) Chaos Predator tank and reminded myself about my game that was played at Manaleak.com in Birmingham... The exterior is, infact misleading, and upon entering the complex, the interior was as if I entered an office! Climbing up the stairs and following the signs, I finally arrive at Manaleak.com; the place was lovely and spacious, full of refreshments and essentials needed for all sorts of games, be it tabletop or card games! Store manager was pretty cool, allowed me and a friend to play a game of Warhammer 40k (even took photos of the game, swell guys!) but I suppose what has impressed me is their knowledge and awesomeness, as well as the atmosphere - which was pretty cool... Service was pretty good too, I might add! I'd highly recommend Manaleak.com to all sorts of people, even if it’s just a catch up with some friends or (in my case!) battling over tabletop supremacy!!!”

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Thank you so much for your kind words, we really appreciate it. If you need anything else then please do not hesitate to let us know. Many thanks, Tu Nguyen Director, Manaleak.com Team

Manaleak.com is rated 4.9 based on 59 reviews