maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,162 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,162 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

Write Your review

Tell us how maisonwhite.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

maisonwhite.co.uk 5 star review on 31st January 2025

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and easy ordering and postal brilliant just in time for Christmas 🎄”

Helpful Report

“Excellent fast delivery of toys for my grandsons for Xmas. The Jellycats are not easily available so I was delighted!”

Helpful Report

“Decent price, quick delivery”

Helpful Report

“Service was first class, items brought delight to my granddaughter she could not put them down. Thank you”

Helpful Report

“Prompt dispatch, great customer service (when my parcel was stuck in transit), would buy from them again.”

Helpful Report

“Very helpful staff. Order arrived on time.”

Helpful Report

“Really pleased with Bruno the Boxer, he is adorable”

Helpful Report

“Excellent service thanks 😊”

Helpful Report

“Speedy delivery good quality products cannot fault service”

Helpful Report

“I ordered the medium Fuddlewuddle for my Great Grandaughter who doesn't live nearby so I haven't seen it but apparently it is gorgeous and is now in her cot awaiting her arrival! The service was very good and postage quick. Would definitely buy from this company again. Thank you.”

Helpful Report

“Excellent service. Delighted customer - found what I was looking for at a great price.”

Helpful Report

“Efficient and well communicated purchase. Would happily recommend”

Helpful Report

“Personal service to deliver to my door. Many thanks Jim”

Helpful Report

“Great product swift delivery.”

Helpful Report

“Very quick service and item at a very competitive price.”

Helpful Report

“Cannot write a good or bad review as I’ve still not received my product, was due a week ago. However I am putting this down to the Royal Mail being over worked due to COVID-19 and Christmas and my tracking still tells me where my product is. Kind regards Joanna”

Helpful Report

Thanks for leaving a review, we haven’t heard from you about this and we are sorry it has not yet arrived. But yes we would usually expect to see items delivered by now. And you are correct in the delays Royal Mail are suffering because of the situation has an impact on some deliveries. We appreciate when customers understand this. We have done all we can to dispatch and use a traceable method. However we cannot control how RM work, though we will help wherever we can. I am sure you will have you parcel soon. Please email us to help you, if you have any further issues.

“Lovely quick service. Beautiful toys.”

Helpful Report

“I actually bought the A5 plastic pockets to store my postcards and small prints and they perfectly fit my A5 binders! Very good quality too!”

Helpful Report

“They did exactly what they said they would do, what more can you ask.”

Helpful Report

“First time I’ve used the company, but won’t be the last. Good tracking of my parcel, kept me up to date with it. Lovely products and I’m very happy with everything from ordering, to the tracking, to the product recurved.”

Helpful Report

maisonwhite.co.uk is rated 4.9 based on 7,162 reviews