maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,211 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,211 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

Write Your review

Tell us how maisonwhite.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

maisonwhite.co.uk 5 star review on 5th March 2025

128

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, most notably how quickly I received a response to the questions I had. The item I ordered was a very competitive price and dispatched very quickly. I would not hesitate to purchase from Maison White again.”

Helpful Report

“Excellent service and great quality”

Helpful Report

“Arrived in good time and well packaged.. Thank you”

Helpful Report

“Maisonwhite online customer... I was very impressed with this company and would recommend and use them again. The towels I bought arrived quickly and securely. I was kept updated of delivery of my order. The towels are gorgeous and the best thing, they were in a sale... I am very happy to have shopped with Maisonwhite”

Helpful Report

“Fast delivery,no problems at all great service”

Helpful Report

“Good service and product.”

Helpful Report

“This was my 2nd purchase for my grandson and won’t be my last . He’s happy and we’re more than happy Thank you”

Helpful Report

“Seamless, from choosing, ordering and receiving. Thank you”

Helpful Report

“Delivered incorrectly by Royal Mail. No replacement items offered.”

Helpful Report

You only entered your house number and town on the order, so address was incomplete. You would have received an order confirmation after placing the order, had you asked us to amend the address it would have pre-empted this issue. We advised you that we had raised an investigation with Royal Mail as to where the parcel was delivered. Given the circumstances we can not send replacements due to your incomplete address until the investigation is resolved. Leaving a negative review, given the above is not really fair or justified. We will not now send replacements but will refund your order once we hear from Royal Mail.

“The Robin-redbreast motives are so fantastic we are overjoyed and purchased eight cushion covers Myself and wife highly recommend them to Brighten up any Home Les and Margery 😍”

Helpful Report

“Excellent service and prompt delivery. Would highly recommend”

Helpful Report

“Great service. Very quick to post out the order”

Helpful Report

“Very pleased with quality of my curtains. Speedy delivery.”

Helpful Report

“Excellent service quality and delivery cannot fault thank you recommend”

Helpful Report

“Excellent customer service. Royal Mail returned to sender and they sent a new order out immediately - really quick to reply to emails and very very helpful. Quick delivery and quality goods.”

Helpful Report

“This was ordered on line. It arrived promptly and was well packaged and as described.”

Helpful Report

“Love my acorn and bigger than I thought ,”

Helpful Report

“The item I bought was a jellycat toy for my grand-daughter and it was exactly as I expected. It was dispatched very quickly and I am very happy with the service from Maison White I will definitely consider them for future purchases.”

Helpful Report

“Love it. Amazing quality and would definitely recommend. Quick delivery as well.”

Helpful Report

“Quick delivery and very good service. Lovely items for my grandchildren.”

Helpful Report

maisonwhite.co.uk is rated 4.9 based on 7,211 reviews