maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,148 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,148 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 31st January 2025

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really good service- gift wrapping was lovely!! Very impressed”

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“Very happy with my package from maison white, delivered fast and as packaged well 😀”

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“Excellent service! Had a small query with my order which was answered quickly, satisfactorily and personally - impressive! Would both recommend and use again.”

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“Brilliant service. Excellent item”

maisonwhite.co.uk 5 star review on 23rd November 2021

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“Very quick delivery happy with purchase will use again”

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“Easy to order the item arrived quickly and nicely packaged”

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“The chair was nice but delivery pretty awful - I was told that the chair would arrive "tomorrow" and when I said I wouldnt be there they suggested I leave the porch open or the garage or just delivery to a neighbour !!! When I finally got the delivery the chair was just dumped through the gate and I had to unpack it to get it in the house myself and then put the legs on !! For the price of the chair I expected more.”

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“Have used Maison white for years their Jelly Cat range is fabulous, such a great range, speedy delivery and well packed .”

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“Fantastic service. Telephone to query stock as had been previously let down by another shop. Felt assured they had the stock. Placed my order, arrived next day and overall 100% the best customer service. Actually being able to speak to someone really made a difference. Will definitely by shopping here again. Thanks”

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“Excellent staff customer service I have not put our castle together yet though. I am sure it will be lovely.”

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“Great item, super communication, fast delivery, happy child”

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“Excellent service, speedy delivery and nicely packaged.”

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“Easy to order, with efficient delivery. Product was beautiful and very much as expected. Would recommend”

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“High quality gifts and beautifully packaged, will definitely order from you again.”

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“Quick, easy and hasslefree purchase. Great communication about delivery timetable and progress and arrived quickly and neatly packaged.”

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“Fantastic service. Good quality products.”

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“Excellent product super correspondence pleasure to deal with super smooth transaction thank you xXx”

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“Very happy with the ease of ordering, competitive pricing, speed of delivery (as I chose free delivery) and quality of the products. I would definitely buy from Maison White again.”

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“Arrived in a timely manner and no excessive packaging.”

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“Speedy delivery and well packed. Great website with lovely things to buy, bought Sophie Allport items which are very nice quality. Will recommend and use Maison White again.”

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maisonwhite.co.uk is rated 4.9 based on 7,148 reviews