maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,210 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,210 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 5th March 2025

128

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very Very happy with both the excellent prices and delivery. Will certainly be using Maison White again”

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“Fantastic choice- excellent customer service. Highly recommend.”

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“I haven’t ordered from this website before, and don’t very often use websites I don’t know. But I would definitely use it again. The email correspondence was good, and I was kept upto date with my order every step of the way. The products come just as I ordered in a speedy manner too.”

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“Love this puffin bit smaller than I thought but it doesn’t put you off lovely quality”

maisonwhite.co.uk 5 star review on 3rd May 2024

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“Ordering was easy and the goods arrived as expected. Emails sent with updates. Would definitely use this company again.”

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“Perfect turnaround when ordering, package was with me in just a few days. Many thanks.”

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“Sara miller bedding. Beautiful and a great price. Stunning design as one would expect. The quality is superb. Thank you.”

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“Excellent service as always”

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“Very quick delivery. Design looks as shown on the website.”

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“Speedy delivery.”

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“Excellent service”

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“Excellent service with excellent product”

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“Quick delivery. Lovely items.”

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“Great products thank you”

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“The wrong item arrived. A huge package. Tried to return via their Post Office route. Failed. The local PO didn't know what to do. Passed the problem back to their warehouse. We had to practically remake the box the items came in, because the box used was not strong enough. Finally PO collected. However: the staff I dealt with were very pleasant, and it was not a mistake of their making. Labels had got switched around in the warehouse. I just thought , good job they are not surgeons.”

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“First time I have used this company and they come highly recommended I was kept up to date of my parcel at all time it was well packed and it was a very speedy delivery will use again.”

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“Good efficient service, purchases are lovely and good quality. Good pricing. 😊”

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“I love these ducks and will continue to collect them!”

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“Great customer service.”

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“The lady I spoke to at the store(Julie) was very helpful and placed my phone order for me. I liked the curtains so much that I ordered the cushions a week later. The tracked delivery was very good and I received both orders promptly. I was very pleased with the service.”

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maisonwhite.co.uk is rated 4.9 based on 7,210 reviews