maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,142 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,142 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 31st January 2025

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order and prompt delivery lots of jellycats to choose from”

maisonwhite.co.uk 5 star review on 14th March 2023

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“from start to finish ordering was very good, a nd delivery on time”

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“Great jellycat toys. Enjoyed the discount! Good service.”

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“My item arrived super fast, and packaged well. Very happy 😊”

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“Simple ordering system, prompt delivery and first class goods”

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“I was very impressed with the Customer Service! I made a mistake on my order and when I emailed to query, I received follow up call and email and the Customer Service Assistant had looked into my order in depth to explain things to me. Delivery was also very quick, and I am absolutely delighted with my purchase! Thank you!”

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“Lovely chick's for Easter presents. Good price, excellent service”

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“The product was a good price and arrived on time.”

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“Ordered twice recently from Maison White. Been pleasantly surprised at the speed of delivery from this company. Items I ordered were the best price I could find on the internet and I'm extremely happy with my experience of Maison White.”

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“Very swift processing and despatch of ordered item.”

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“Excellent service, easy ordering, quick delivery, competitive pricing and most importantly, daughter very happy with her birthday gift - Archibald the Elephant. Thank you.”

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“I have not received my package yet, it says it has been returned to Maison White but I have not been contacted about this and not received a refund.”

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You give a 1 star review and then you subsequently send us an email, if you check your order there is an incomplete address which explains why. How are we supposed to know to make contact with you? We have not received the return yet hence no refund. Not happy with your review at all! Totally unfair. Best wishes

“Arrived well packaged and on time, lovely gift.”

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“1st time I’ve ordered from this site. Whilst I received the incorrect item, I have to say how easy and extremely speedy the service was to get an exchange.”

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“Great price fast delivery thanks”

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“Excellent product very happy with the slate place mats and delivered a day early. Thankyou.”

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“Fantastic website and had exactly what I was looking, they have a wide range of items, very pleased and I will be using again.”

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“Great product, great price and the delivery was so quick. It arrived in perfect condition as well.”