maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,148 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,148 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 31st January 2025

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived on time as advised,thank you, love the oven gloves. Good quality, good price thank you.”

Helpful Report

“Panda teddy is a lot smaller than expected it Says it’s a medium, yet more like a small. I paid for extra fast delivery, it was delivered on the correct Day, but not time. It was actually over 4 hours late. So, inconvenience there!! The teddy is lovely, soft/snuggly but I had I of seen it in person I wouldn’t have paid the price I paid for it, as I don’t think it’s worth it. However, I did keep it as I was in need of a panda teddy asap.”

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Thanks for the review. The sizes of the products are all given on the website. These are there for you to view and compare at your leisure I can see your parcel was delivered at 1.18 in the afternoon https://www.royalmail.com/track-your-item#/tracking-results/VY454038230GB I cannot see where there would be any inconvenience, we do not offer a timed delivery. Royal Mail only give an estimate of delivery time when they text or email you to let you know the parcel is on its way, and there is no guarantee of time for delivery. IF they have given you a guaranteed time please do let us know so we can bring this up with ourselves. You can email us. The delivery times are only aims, as stated in the information given to you. IF you have an issue with the delivery time, we would suggest you bring this up with your local post person, who would have been on their round since 7am delivering parcels to many properties, and I am sure they would love to hear your feedback about why you feel your parcel was delivered so late.

“Excellent service, prompt delivery and really good prices! What's not to like?”

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“Arrived very quickly and was exactly as described”

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“Lovely product ideal for my granddaughter to be,it will match my sons and partners German shepherd I can imagine her walking it along side him xx”

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“Cake tins came quickly & well packaged.”

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“Speedy delivery as ordered. Would use again.”

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“Was pleased to find a huge JellyCat bunny available for my daughter on the Maison White website. It was an easy process to order and it was delivered quickly. Thank You”

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“Easy to order. Good delivery and on time. Lovely item.”

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“Easy to order . Quick delivery and kept informed all the way of delivery. Excellent service”

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“Excellent product,prompt delivery. Well packaged”

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“Excellent service - my order arrived within 48 hours. I bought a lovely Jellycat lobster”

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“Absolutely delighted with the medium sized Leffy Elf we ordered. Well packaged and arrived earlier than we’d expected - which is always a blessing, thankyou.”

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“Duvet cover set purchased at a good price and delivered within a reasonable time with the free delivery”

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“quick delivery, items as expected - thank you so much!”

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“Absolutely brilliant service plus good price - Thank You”

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“great and very quck delevery”

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“Competitively priced and good delivery”

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“Excellent service Thankyou”

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“Maison White had an item I’d been looking for for a while, it was a great price and they delivered it quickly.”

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maisonwhite.co.uk is rated 4.9 based on 7,148 reviews