maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,181 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,181 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 31st January 2025

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really happy with the quality of the two soft toys I bought from Maison White. Packaging and speed of delivery were excellent too.”

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“Excellent products. We love Jellycat. Super service.”

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“I was very pleased with my Experience with my order it was sent out and received with in days of my order.”

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“This was my first time ordering. Beautiful items at good prices and fantastic customer service - there was a problem with my order when it arrived and they customer service couldn't have been better, friendly and swift. Will definitely shop again.”

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“Great quality cushion at a competitive price, and very fast delivery!”

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“Excellent website, easy to use, good value for money and quick dispatch.”

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“This is my second purchase from Maison white and I must say the service has been excellent and quick from ordering to delivery. I would definitely recommend them and will be ordering again soon”

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“Fast delivery to Austria. Very happy with all the lovely ordered items! Will buy here again!”

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“Honestly, I was so impressed with the service I received. I ordered two cushions and you wrote to tell me that one was a slightly different colour to that shown on the makers images and you asked if I wanted to go ahead. I didn’t want that cushion anymore and could have been charged for postage as my order was now beneath the free postage level but you didn’t charge me. Excellent considerate service all round. Thank you”

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“Went the extra mile after our curtain order went to wrong address first time around. A customer-first policy. Thank you for sorting it all out.”

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“Ordered Sophie Allport Christmas table runner last Thursday afternoon arrived Monday morning was kept well informed about delivery so pleased great price as well will certainly use Maisonwhite again”

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“Quick delivery and no excess packaging!”

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“Well made, lovely gift and delivered quickly.”

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“This is the first time I have used this company. I am highly delighted with the service I received. The whole process was well presented and carried out. Excellent and efficient customer service. I would highly recommend them. JCS.”

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“Goods arrived within a couple of days - in these difficult times nothing short of excellent. Thank you.”

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“Bought two Orla Kiely duvet sets in the sales and it's very good price (would have cost £100 from John Lewis per set, but paid £43!). Original only one set was sent, but after I've contacted them the missing set was sent out straightaway.”

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“Excellent competitive price. Very quick delivery.”

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“Brilliant service. Fantastic products. So pleased, will use again.”

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“Excellent service when I ordered curtains and a cushion from Maison White. It was easy to order online and the goods were delivered in 48 hours.”

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“Lovely bed linen arrived before time very pleased with service.michael”

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maisonwhite.co.uk is rated 4.9 based on 7,181 reviews