maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,139 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,139 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

Write Your review

Tell us how maisonwhite.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

maisonwhite.co.uk 5 star review on 31st January 2025

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality products at a good price. Bought a board book and a soft toy for my baby granddaughter, I was really pleased with the quality, the price and the prompt delivery.”

Helpful Report

“Excellent customer service and very quick delivery.”

Helpful Report

“Excellent service. Delivered when promised.The courier left it in my safe place and kindly wrapped it in the tarpaulin I left out as it was raining very heavily.. would highly recommend maisonwhite. Thank you.”

Helpful Report

“My order arrived very quickly and was perfect. Excellent”

Helpful Report

“Very quick delivery, excellent service. Will use again! Recommended !”

Helpful Report

“Very quick delivery and well packaged to avoid damage. Products as expected. Would shop with Maison White again.”

Helpful Report

“Quality products at good prices. Really efficient and quick delivery”

Helpful Report

“Have emailed with a faulty item but still no response from anyone”

Helpful Report

Hi Hannah We received your email Sunday PM - and have been in contact with the supplier to see if we can get you a replacement, I am sorry I haven't got around to emailing you to inform you of this yet, it's been very busy - so I only get a chance to do this in the evenings (small business and all!) Unfortunately this item has been discontinued, so we are unable to replace this. Your order will be refunded in full. Again, I am so sorry we were not quicker at coming back to you, but unfortunately I do have to wait for responses form the supplier. Maison White

“Very good quality 👌”

Helpful Report

“Very good service would recommend to any one”

Helpful Report

“In delighted with purchase.”

Helpful Report

“Quicker delivery than expected, better value than most sites, lovely product”

Helpful Report

“Items as described.. Excellent service..”

Helpful Report

“I received notification that my parcel of Dexter Dog was being delivered to another address I was told by the recipient that it was delightfully wrapped and she peeped inside and said it was lovely and fluffy but it’s a Christmas present so hasn’t been fully opened yet.”

Helpful Report

“Very pleased with my experience of ordering from Maison White. The website was easy to navigate. Delivery was punctual and the product was in perfect condition.”

Helpful Report

“I have regularly bought duvet covers from maison white and and always loved them.”

Helpful Report

“Completely hassle free Order was quickly processed and delivered on the date specified. Well packaged and in pristine condition when it arrived Due to work commitments they left the parcel in my “safe place” Would highly recommend”