maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,211 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,211 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 5th March 2025

128

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use website, had stock!!, easy to order and pay, super-quick delivery, very impressive. Love the quilt cover sets!!”

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“Prompt and efficient service”

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“Efficient service and timely delivery Thank you”

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“Great range, reasonably priced and quick delivery”

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“Easy to order and quick delivery”

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“I ordered the very large Octopus, I bought this from Maison White as I’ve bought Jellycats from them before and knew the company was reliable. The Octopus is amazing, much bigger than I thought, even though I knew the dimensions. My daughter is going to love it! It is incredibly soft and has a sweet face. Maison White were brilliant as always, I was kept updated throughout by email and they have a massive selection of Jellycats, I would definitely recommend this company!”

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“Quick delivery, happy with items”

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“This little lizard called Frankie, is just wonderful. He follows you around the room. I’m a sucker for things like this.”

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“Excellent price. Delivered quickly. Fabulous quality bed linen. Thank you.”

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“Great company. Easy ordering and fast despatch and delivery. Ordered a Beatles Yellow Submarine lamp for my partner's birthday as he's had his eye on one for a long time. As such I can't comment on the lamp itself as it isn't his birthday yet. Overall I'm extremely happy with my shopping experience with Maison White, and will definitely be buying from them in future.”

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“Ordering was quick and easy. Product arrived on time and was a good price.”

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“Well packaged lovely items thank you”

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“Love my new Orla Kiely curtains, great price and service, Fast shipping would definitely recommend!!!”

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“Easy ordering & quick, efficient dispatch of item purchased. Duvet cover is beautiful & great quality, just as it appeared on website.”

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“Great customer service. Delivery was quick.”

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“Easy online website. Fast delivery .”

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“Everything goes well!”

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“This is the first time I've used Maison White and will definately do so again. They were extremely helpful when I called woth a query. Delivery was prompt and the product is perfect 😊”

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“Lovely product, arrived promptly, delivered in beautiful condition. Will look a treat on my Christmas tree.”

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“After reading the 1* reviews and their responses I was satisfied that they were meaningless and I decided to give Maison White a go and I'm really pleased I did. My first order was processed and sent out really quickly and when I contacted them as I thought they'd sent out the wrong size bear, I had a quick reply from Elise and we worked out I'd be sent the right size but it was just too small for what I needed (a big huggable teddy bear for the children I work with). Elise was great in showing me a picture of the bears to help me decide which was the best size and I was able to return the first bear for a full refund which was processed really quickly. My second order of the biggest bear was also processed really quickly and I'm really pleased with it. It's perfect for what I need. Super happy with the service provided by Maison White and I'd definitely recommend them and use them again.”

Helpful Report

maisonwhite.co.uk is rated 4.9 based on 7,211 reviews