maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,211 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,211 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 5th March 2025

128

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Old school service. Highly recommended.”

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“Best price for item I was looking for and received quickly.”

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“Our order arrived on time and the curtains are excellent, thank you”

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“Arrived quickly and well packed.”

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“Really lovely website and a wide range of gifts and luxury items for the home. Fast delivery and beautifully packaged. That will not be my last purchase!”

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“Lovely shop to do business with, quick delivery & easy online access”

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“Really good fast delivery easy to order and quick dispatch”

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“Excellent service from website to speed at which dispatched and delivered. Very impressed. Will not hesitate to purchase products in future. Love hearts a special touch and made me smile!”

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This is so nice to read, thank you so much for taking the time to leave your lovely review. We hope you enjoy your new purchase and sweets ;) Best wishes Maison White

“Prompt ,well presented service.”

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“Great service, from purchase to fast delivery.”

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“Delivered quickly and within time frame.”

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“Easy ordering of soft toy and quickly delivered.”

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“Speedy efficient service and a great price”

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“Maison White has kept me updated of the progress of my parcel and the product came in good condition. I recommend!!!”

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“Rapid and courteous service which included a speedy problem resolution. Liaised with Chloe who delivered first class performance. Companies like this deserve all the success in the world and I wish them well. Buy with 100% confidence! Thank you.”

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“I was very pleased with the experience, efficient, well packaged and arrived on time so thank you very much”

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“The cushions I ordered arrived quickly, were well packaged and I'm delighted with them.”

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“Quick delivery, everything was packaged nicely and nothing was damaged.”

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“Received wrong order !! And had to return the wrong item and are awaiting my previous order Regards Susan Haines”

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Hi Susan Thank you for leaving a review. Again we can only apologise for the incorrect item you have received. We received your email on Friday and replied a couple of hours later with our apologies and what to do next. We haven't heard back from you since then nor have we received your proof of return. We can dispatch the correct item to if you are kindly able to send this over. Kind regards Maison White

“Absolutely delighted with the Star Mirror, it arrived well packed and I did not have to wait long. I have purchased this ‘Star’ five times now, for myself and for gifts, it is SO attractive and it makes a lovely feature in a room.”

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maisonwhite.co.uk is rated 4.9 based on 7,211 reviews