maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,181 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,181 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 31st January 2025

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased 3 medium size polar bears as gifts for my children, super soft and a decent size to cuddle into.”

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“Fast and efficient service. Item originally out of stock but contacted me to let me know new stock had arrived.”

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“Goods arrived as stated. Well packaged. Good prices comparable to other sites offering similar merchandise. Will use again.”

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“Excellent price and service ordered on Friday and received on Monday and I was kept informed of its progress. I would definitely order from Maison White again and have recommended them to friends.”

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“My first order with you.purchased jellycat bunny, best price seen. Order arrived very quickly and heat correspondence. Love the bunny rattle”

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“Amazing service. Only place to have what I wanted. Order arrived very quickly, packages brilliantly and was exactly what I wanted.”

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“Disappointed it was on back order for so long and had to wait over a month for delivery”

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Thanks for you review, we are sorry you felt the need to leave 3 stars You were informed prior to ordering this item was on back order, which was shown on the product page, there was a slight delay in it coming in from the supplier, and as you had called us many times for updates we knew how much you needed it, and we sent your order 1st class. We hope your grandaughter is happy with your order now you have it! Best wishes Maison White

“Very pleased with our jelly cat giraffe purchase and such excellent service”

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“Superb service always from maison white. Great communication, speedy delivery and the best prices on Jellycat. 5* service totally recommended”

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“Super item and really speedy delivery! Thank you.”

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“Very quick delivery and great quality item. I had not used the website before but wouod use again”

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“I was so pleased that Maisonwhite let me know when the item was in stock. I am delighted with it, as will be my granddaughter I'm sure. Perfect service from you.”

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“Lovely just what I wanted for my one year old. Lovely and fluffy great quality she was very pleased”

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“Quick delivery, great service. Item arrived as described with the bonus of being on sale.”

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“Lovely range of products, fast delivery too.”

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“Great prices and very swift delivery. I'll definitely use this site again”

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“Excellent customer service. My daughter is delighted that her order arrived so quickly”

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“Excellent service. Recommended.”

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“Product exactly as described and arrived in a few days ahead of schedule. Thankyou”

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“Excellent customer service and lovely quality product.”

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maisonwhite.co.uk is rated 4.9 based on 7,181 reviews