maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,181 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,181 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 31st January 2025

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The item is nice but it came with four legs which had to screwed in. One of the four holes for the legs was too big so I had to improvise and fit it with superglue which is not an ideal solution. Was looking to buy another footstool but will now buy from elsewhere.”

Helpful Report

Hi Rajesh Thank you for your review, it is unfortunate that we have had to learn of your issue via this review as we have not had any other form of correspondence from you. We would of course been more than willing to rectify the issue had you contacted us in advance but now that you have made your 'improvised solution' we are sadly unable to assist you in any way. Kind regards Maison White

“Very quick dispatch and delivery.”

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“Excellent delivery on time exactly what I’d ordered very pleased thank you so much”

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“Fast and tracked delivery”

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“Fast delivery, great products. Will probably shop here again.”

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“Lovely Jellycat items which arrived very promptly.”

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“Love my curtains! The service from Maison White was excellent - swift despatch of my first order by Royal Mail 48hour. Decided to order 2 more pairs which were out of stock; but when I got in touch they immediately ordered them from the supplier and despatched them the moment they received them a couple of days later - brilliant responsiveness. I’ll be back to order cushions shortly! Many thanks!!”

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“Wonderful service, we bought the Jellycat snow dragon for my daughter for Christmas early to avoid the rush. Emails always updated where it was and when it was coming. The site was easy to use and they accept paypal which is perfect for us.”

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“Bought three Orla Keily cushions from Maison White at a better price than anywhere else so was pleased with that. Arrived quickly and even though on the ordering details it said that if I chose free delivery I wouldn’t receive notification of date and time of delivery, I actually did. Would buy again from this company”

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“Excellent service quick delivery”

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“ever since I was little I have loved all jellycat toys. I think that they at a special and unique company! sometimes I just want to go and pick all the toys up an give them a hug! I have one very special jellycat bunny that I have loved ever since I was born! Thank you!”

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“Great service, quick dispatch, very good communication.”

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“Gorgeous item delivered very promptly 5*”

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“Great service, Lovely good quality cushions .”

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“Very efficient and kept me updated throughout the whole order. Could not fault at all.”

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“Beautiful blossom tulip bunny my granddaughter loves it.”

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“Fantastic service”

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“Excellent fast service and high quality product love the depth of colour and material thank you”

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“Very pleased with the tea bag holder excellent quality. Arrived very quick excellent service would definitely use company again.”

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“I ordered a Jelly Cat dragon as a gift: it’s gorgeous. Arrived quickly. Super service, super shop!”

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maisonwhite.co.uk is rated 4.9 based on 7,181 reviews