maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,211 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,211 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 5th March 2025

128

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All good, lovely Jellycat plushies delivered promptly”

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“Great product fast delivery very pleased”

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“Just what I ordered and super fast delivery!”

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“I cannot fault the service from maison white , not only were they the best price on the internet, they were extremely quick with their delivery, which was beautifully packaged, and kept me updated with the delivery at every step. Lovely products on their site, will be returning soon. Thank You!”

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“Easy to place an order and product was exactly what I wanted”

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“Very fast free delivery”

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“This is the first time I've ordered from Maison White, after coming across their website whilst looking for a Christmas gift. I am very pleased with the service. The item arrived quickly, and was very well packaged. I totally recommend this company and will definitely order from them in the future.”

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“I have ordered from here multiple times. Items arrive quickly and the quality is always so good. Will continue to shop here 😊”

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“Very east to order and came promptly.”

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“Item delivered on time and as expected”

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“Thankyou Maison White for a friendly, prompt service.”

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“I bought 3 jelly cat items, but it hasn't jelly cat bag for me. I remember I bought a big bunny with bag last year.”

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Hi Abby Thanks for leaving a review. The dust bag debate… You were super lucky to receive the dust bag from us last year… Jellycat do not provide these bags to stockists - there are very few products that include them (the giants or really bigs tend to have have them). I am sorry you feel disappointed by this, but we aren’t able to supply the bags as they are not provided to us Best wishes Maison White

“Good prices and quick delievery. I would definitely order from Maison White again!”

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“This was a Christmas gift for my grand daughter so hope she will be pleased with it. The delivery was was excellent and quick.”

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“I ordered a William Morris Duvet set, on a Sunday evening, choosing free delivery. On Tuesday I called to enquire on the delivery progress. A very helpful emplyee told me it would be in the post on Wednesday morning. They updated me via email and the Duvet Set was delivered Friday morning. Simples. Plus the Duvet is super quality at a great price Cheers.”

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“Beautiful leaf fairy lights matched a set I already had so they look great on the staircase In the hall. I purchased the last set so must have been meant to be.”

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“Excellent service lovely presentation”

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“Good service, good price”

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“Excellent service and product”

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“The item was packaged perfectly and dispatched very quickly. Lovely item for a Christmas present.”

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maisonwhite.co.uk is rated 4.9 based on 7,211 reviews