maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,138 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,138 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 27th January 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good. Packaging could be better.”

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“Great service, really quick delivery”

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“Delighted with service and product 😁”

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“Quick delivery, lovely jellycat fluffy toys. The brown colour of the Christmas pudding is darker than the photos show, which makes it not very easy to see the black eyes. Still a very good”

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“Good service, but I didn't get email confirmation of my order.”

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“Competitively priced Jellycat merchandise. Smooth purchase, swift delivery...really happy!”

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“great product and super fast delivery. I did not receive a confirmation email of my order, so emailed the team and they got back to me shortly confirming my order and sent the tracking number.”

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“All good. Super product”

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“Great Service”

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“Bit disappointed in the text. The N look like H. Instead of reading Jean. It looks like Jeah”

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Thanks for leaving a comment about the product. We are sorry to hear you are not happy with the name tag on the product. The names come preattached by DCUK on the product you have purchased and they will all have the same font. The name unfortuantely cannot be personalised when purchasing from us. If you are not happy with the name you can order a new name from DCUK visit dcuk.com/newname which they may still provide free of charge (this was an old offer, but may still work). We hope you were otherwise happy with everything else. Kind regards Maison White

“Good discount on jellycat product. Quick delivery.”

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“I usually don’t write reviews, but I wish I’d known this before making my purchase. The delivery and purchasing process was smooth, but I’m disappointed with the quality of the Canova 150ml - Mojo Fig & Rose Diffuser I received. Unlike the other Canova diffusers I’ve purchased in the past, this one is completely different in quality and scent. Though it's supposed to be the same fragrance, the smell is off – it has an overwhelming alcoholic scent, and the consistency is much thinner and watery compared to previous diffusers. Even the diffuser sticks are thinner than before, which impacts how well the scent is dispersed. The old Canova Mojo Fig & Rose Diffuser would last me nearly a year, but I don’t expect this one to last more than two months. I’m honestly not sure if it’s an issue with the formulation or if I didn’t receive an original product, but this is not the quality I’ve come to expect from Canova. If you’re looking for the high-quality diffuser experience Canova is known for, sadly, this is not it”

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“Excellent company to buy from, very good value and service”

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“Very good and efficient service”

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“Order was dealt with and despatched very quickly. Communication was good and the item is really nice quality.”

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“Lovely curtains, well made as described in the advert. Perfect fit. Very efficient service recommended”

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“Great website with great prices. Very quick delivery.”

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“Really pleased with the selection available. Great price and customer service is superb. I had a delivery adjustment, my own fault, and Michele at Maison White replied to my email within minutes and resolved it for me without drama! Would highly recommend”