maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,154 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,154 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 31st January 2025

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really pleased with the quality of the items and communication around delivery. Also no delivery charge.”

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“Ordered some bedding, but unfortunately the colour was not quite what we expected. Emailed and advised we could return, money refunded the day they received the goods back. Excellent service.”

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“Excellent speedy service. Thank you.”

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“Very happy with my Jellycat Queen Bee cuddly toy Quick and efficient delivery. Thank you”

maisonwhite.co.uk 5 star review on 1st March 2021

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“Excellent products great service ! Thankyou !”

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“Great service and fast delivery”

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“Excellent service !! Orla kiely bedding and curtains lovely quality. Will be ordering again soon!!”

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“Excellent and straight forward service. Unique toy much loved by my grandson.”

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“Very happy with my order and my granddaughter loves her teddy quick delivery thank you”

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“fast efficient delivery; well packaged; excellent price”

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“Extremely pleased with my purchase.Thank you maisonwhite”

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“Excellent service, and great prices.”

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“Ordered online, cheapest price, free delivery and fast.”

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“Beautiful Duvet and pillowcases great quality & gives a fresh look to my bedroom . Best price around! Also, one well known online shop maintains exclusive to them, which clearly it is not!! But from Maisonwhite as they deliver quicker & cheaper than the competition!! Will definitely use again 😊”

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“Lovely website, very easy to order and quick delivery. Thank you very much!”

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“Great dinosaur material that arrived very promptly.”

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“Great website, easy to use, good descriptions with clear sharp images. Updated regularly on the progress of my order, which was delivered promptly and well packaged. Shall be ordering from Madison White again, and again...”

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“Very fast delivery, packaged very securely. Excellent product lovely quality”

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“Company and web site seem good postage was expensive. The giraffe is for a present so hasn’t been given yet the toy itself seems nice and soft disappointed in the tatty plastic bag it was send out in.”

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Thanks for your review your comments are appreciated. The plastic bags, which are recyclable are purely for protection of the products we send. As unfortunately at times they do get damaged in the post and this is just an added layer. We do offer gift packaging, which is an option on the product page and the checkout. Thanks for your comment about postage too, we are looking to make these cheaper. This is charged at cost price. With our products being cheaper too than RRP, it’s swings and roundabouts. We do offer free (well we pay) postage on orders over £50. Tracked 2nd class post with Royal Mail is currently £4.74 for the same service

“Very quick delivery, and overall great service. I would highly recommend!”

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maisonwhite.co.uk is rated 4.9 based on 7,154 reviews