maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,211 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,211 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 5th March 2025

128

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great communication from ordering to delivery. Love our new Orla Kiely bedding set. Really brightens up the bedroom.”

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“Very fast, efficient service. Couldn't be any better. Product perfect order”

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“Nice quality and it looks very cute”

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“I have to admit that I'd never heard of Maison White until I searched for a specific duvet set to match my bedroom decor. I was really pleased to find it on their website (and with their price!) I was also very happy with their communication which kept me informed of the progress of my order. I'm now a very satisfied customer and will definitely recommend them to anyone looking for quality bedding at sensible prices.”

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“Granduaghter was thrilled with the item that was delivered on time with no fuss”

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“Lovely bracelet for my friend quick delivery good communication”

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“Over the moon! I signed up to get an email when the item was back in stock. I received my email, and was very fortunate to purchase before it flew out of stock again. Delivered before Christmas, and my little girl was utterly thrilled. I cannot thank Maison White enough. Brilliant.”

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“Beautiful rabbit really pleased with it it’s a birthday gift she loves rabbits”

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“Mug delivered instead of set of luxury bedding. Had to wait for the mug to be returned before they would send the bedding which didn't happen the first date they arranged so had to be rescheduled. Second attempt the postman was given the wrong code so I had to have a long conversation to get him to agree to collect the product. I then lost all confidence with this company and asked for a full refund which did happen two days after my request.”

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“Superb quality bed linen, gorgeous colour and design, smooth and silky to the touch. Colour exactly as shown online. Quick delivery, well packaged.”

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“Excellent quality curtain. Also got it at a good deal on sale. All relevant comms until delivery were timely.”

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“Great communication, good and delivery.”

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“Fab shopping experience. Beautifully wrapped and speedy dispatch. Definitely use again.”

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“My grandaughter loves the pig thank u 1 happy girl”

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“Unfortunately I did not receive the Panda family I had ordered, I got giraffes. I could not contact anyone over the weekend but sent an email to cancel/return the item . I have since returned the item by post with the Royal Mail sticker which was easy to arrange through Maison White. I await my refund.”

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“Excellent service, prompt and order well packaged. Cheery storage tins for dull days. Thank you Maison White.”

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“I was so pleased to find these the backs to match my curtains. They arrived quickly and a great price. Great communication too. I would highly recommend. Thankyou”

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“Beautiful mug well packed”

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“Really delighted with these curtains. Delivery was really quick especially at this time of year. The quality of the curtains is excellent and I wasn`t expecting the velvet finish for the price. They look gorgeous up and I would definately use this company again. Thank you”

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“Lovely tortoise. Was shipped promptly.”

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maisonwhite.co.uk is rated 4.9 based on 7,211 reviews