maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,146 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,146 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 31st January 2025

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

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“Quick turnaround”

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“Great service and price. Definitely recommend”

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“A lovely easy to use website with some gorgeous stuff. Got a soap dish which I'm very pleased with. Well packed too.”

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“Very Happy with email communication and quick delivery! Highly recommend:)”

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“I was nervous to use this website as I have never heard of it before but the delivery was very fast and the deals were amazing.”

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“Fantastic selection of Products. We are made up with the two pairs of Orla Kiely curtains. They arrived really quickly and at a great price!!”

maisonwhite.co.uk 5 star review on 28th July 2022

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“Very easy website and ordering of items . Delivery using Royal Mail untracked was free, I was kept up to date by text messages and the items arrived when they said they would. Overall very impressed and will use Maison White again. .”

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“Happy with order and communication, also speed of delivery . Would order again from this company . Thankyou.”

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“Satisfied with the purchase! I recommend it!”

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“Great price for Jellycat products. Quick delivery, no issues throughout the process.”

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“Excellent service, thank you”

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“Quick delivery, wrapped well.”

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“good quick delivery.nice quality packing and beautiful bedding”

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“Despite delivery issues due to the hot weather the customer service was very efficient & friendly. Would definitely order from here again & my girls loved their gifts!”

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“No problems. Prompt service and delivery on the item's bought.”

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“Love it! Just what I wanted”

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“Really happy with my purchase 100% woukd of been a 5 star but delivery let it down”

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Hi Thank you for your negative review. Your order was received at July 16, 2022 @ 12:34 pm. It was dispatched promptly on Monday the 18th (the first available working day). However there were no postage collections until Wed due to the extreme heat (Royal Mail did not tell us they just did not collect). I can see your order was delivered on Friday 23rd July. You did not opt for postage paid you chose the free economy option, so the order was still delivered in the advertised time frame! I can not see how we have let you down! Kind regards

“Excellent service all round”

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“The order is processed quickly, all information about the product is available”

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maisonwhite.co.uk is rated 4.9 based on 7,146 reviews