maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,144 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,144 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 31st January 2025

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, Delivered on time”

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“5 stars from me. Great website, simple to order and my items arrived beautifully packaged.”

maisonwhite.co.uk 5 star review on 18th November 2022

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“Christmas decoration was beautiful but more importantly the customer service was excellent! My first item was broken in transit and they responded to my email incredibly quickly and within minutes sent me a replacement which was here within 24 hours.”

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“Excellent service”

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“Parcel arrived quickly, packaging was good and the pillow cases were as expected, Thankyou”

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“Very easy to use website and transaction with a quick delivery”

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“Good quality product and arrived on time”

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“Parcel arrivef quivkly, well packed & where I asked for it to be left.”

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“Fast Delivery, Well Packaged, Great Communication, Just as Described.”

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“Items as described and great quick service. Would definitely recommend”

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“I found your website very easy to use. I was looking for a particular item for my grandson for Christmas and I found it straightaway. Buying it was very straightforward, and it was delivered very promptly. The box containing the toy garage will not be opened until Christmas Day, but I know it will be a big success because a friend has it and I know it is brilliant. Thank you.”

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“Swift delivery, great product as advertised”

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“Very fast service and lovely products.”

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“I love to purchase my jellycat soft animals from maison white. The website is so easy and customer frienfly. The communication is excellent and my parcels arrive promptly and well packaged.”

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“Great item . Super fast delivery”

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“Search velvet mushrooms and came across this site all I can say is wow they are stunning and looking forward to adding to my Christmas display. The service and communication was also great”

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“Order a Luna rocker for my granddaughter’s first Christmas, so has been opened yet. It does look lovely from the pictures online. This company sent my item really fast,so very happy 😊”