maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,139 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,139 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 31st January 2025

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item is wonderful, just what I hoped for however the 'gift packaging' and outer packaging were both battered and tatty... disappointing for a gift but still happy with the actual item.”

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“Excellent website and service. I was kept informed of my order and received as advertised. Thank you”

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“Lovely packed, relatively quick delivery considering pre- Christmas season. Thank you and the busy drivers”

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“Quick delivery and a good price for the item”

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“Prompt service! Very efficient!”

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“Maison White website is easy to use and the speed of delivery was excellent.”

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“May have been my error but the jellycat came out a lot smaller than i expected, it was good quality but for the price i paid, it should have been bigger”

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“Speedy service and everything I expected”

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“Items arrived very quickly and well packaged. Would definitely recommend.”

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“Great service”

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“Very helpful and honest. Prompt delivery. Would highly recommend.”

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“Ordered some goods on line, very easy, payed and beautiful goods delivered 2 days later. Great service .”

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“I purchased a Jellycat item for a friend at work, the price on this site was much lower than elsewhere and my item arrived very quickly. Thank you for your fast and efficient service.”

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“Excellent prompt service and delivery”

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“Beautiful cushions .very helpful when I phoned.”

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“Excellent service as always. Jellycat toys arrived well packaged and quicker than expected. Kept informed of the progress of my order. Definitely will buy from Maison White in the future xx”

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“Just what I wanted. Arrived in good time.”

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“Delighted with my purchase”

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“The amount of pieces to put together on this shop was ridiculous. Need a tradesman”

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Thanks for your review - it seems you have left this review about us as a company! Rather than the product which is the shop made by Le Toy Van! The wooden toys are flat packed and whilst we very rarely get complaints about putting them together Le Toy Van are very helpful in assisting with instructions if required. I appreciate the frustration in putting some of these things together. Some are simpler than others! They have videos on YouTube as well. If we know about any issues we will also do what we can to help. Hopefully your little one will still love their fun toys you have chosen for them

“Product arrived quickly and was as described”

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maisonwhite.co.uk is rated 4.9 based on 7,139 reviews