maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,162 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,162 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 31st January 2025

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely products and received them very quickly, thank you”

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“Fabulous Woof bedding by Sophie Allport and one to be recommended Excellent service by Maison White.”

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“Found maisonwhite.co.uk via an internet search engine. What a great company. I purchased various Christmas decorations which were dispatched promptly, expertly wrapped and arrived in one piece. One item I ordered was almost out of stock. I was contacted very quickly and informed that only 2 out of the 6 items of this type were available and, due to such shortage, they would be provided free of charge. This was much appreciated. When the DPDlocal driver got lost and sent a photo showing his attempted delivery to the wrong house, maisonwhite were quick to contact the DPDlocal depot and delivery went smoothly the next day. The people at this company are efficient, polite and responsive - great customer care. I'd definitely order from this company again.”

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“Good value and great customer service”

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“Excellent - as described & arrived quickly”

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“Lovely tray smaller than I thought”

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“Package arrived and was well packaged up. Thank you.”

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“Really good service and it arrived really quickly!”

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“Arrived quickly, good prices , wonderful item”

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“Easy to order and quick delivery”

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“Lovely quality item. Well packaged and received on time.”

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“Good service and price”

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“These monsters are so nice. Cuddly large and a fantasic price. I am so pleased”

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“The service from this company is amazing, highly recommend them. I ordered jelly cat fluffys which are always lovely but a bargain with 20%off.”

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“The item we ordered arrived promptly and we were kept informed of its progress through the post. The item seems to be very good - it is a present for someone else so we can't open it.”