maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,146 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,146 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 31st January 2025

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order arrived extremely quickly. An excellent price in comparison to same items elsewhere. Well packaged”

Helpful Report

“Item despatched as promised and arrived in good condition. Item smaller than expected but still lovely and soft and proved a perfect gift”

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“Quick service”

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“I bought the pirate ship and figures for my 2 grandsons. They absolutely love it! I love the fact that it is made of wood and very intricately made with lots of moving parts. There was a delay in receiving it but on my email enquiry I received a very prompt reply and it arrived in time for Christmas.”

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“The items I ordered were quite fragile,but they were packed very well and I received them all in one piece. Great job and service,thank you.”

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“The chair is fabulous and cheaper than anywhere else, thankyou.”

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“DCUK large Emperor penguin: Purchased this as a gift for a penguin mad friend. Very pleased with both the item and service from Maison White. No plastic in the packaging which was great.”

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“I bought the Pirate ship and figures for my grandson for Christmas. I emailed as it was getting close and I had not received my order. My email enquiry was quickly replied and I received my order in time for Christmas. My grandson absolutely loved it. Really good quality”

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“Ordered 2 jellycat toys for my granddaughter pre Xmas both fast and the jellyfish was pre orders elsewhere with my money taken before realising it hadn’t arrived and they hadn’t had the ev or ted delivery - so I guess you saved Christmas as twin granddaughters couldn’t have jyst the one”

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“I absolutely loved the Gisela Graham decorations I bought, they were also very reasonably priced. Super quick delivery too.”

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“Fantastic small business. We've used them regularly to buy gifts for a few years now. This time, when I wanted to make a change to my order, I found out how great their customer service is. In the busy run-up to Christmas, someone picked up the 'phone and helped me in a really friendly efficient way. Maison White deserves 5 stars!”

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“Ordered just before Christmas and received on time .Communication good”

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“Highly recommend ordering from Madison White. I contacted them re the Jellycat line offering and, despite it being the busy run up to Christmas and outside working hours, had a prompt reply that helped me make my selection. And the giant bashful bunny was a huge hit and is currently being carted around the house, cuddled and bestowed with much love. (Thanks so much Maison White!)”

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“Delighted with goods and service. Glad I found your company.”

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“Purchase was a good price, arrived as described and when promised.”

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“Fantastic service and speedy delivery.”

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“I bought the Cath Kidston Christmas Duvet It arrived really quickly It’s amazing xx”

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“My item arrived very quickly and in time for Christmas, even though it was a last minute purchase. Item arrived as described and I would buy from here again”