maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,148 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,148 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 31st January 2025

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have ordered fabric from this company a few times now and each time the order has come within a short time and very well packaged. The fabric is very reasonably priced compared to other companies and I will use Maison White again in the future I am sure.”

Helpful Report

“Very quick response to my order it was delivered in 2 days fabric was beautiful and very nicely packaged !! Please note though that the fabric is actually sold in 1/2 metres which I did read but as I put in the amount I wanted it came up in whole numbers not .5 for half metres so I thought I was actually ordering twice as much as I received !! The lady I emailed was very helpful and I managed to get the rest for my requirements .”

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“Great service, always great product very reliable”

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“Service 5 star plus and excellent product. Thank you”

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“Placed an order last Wednesday and received it by Friday morning. Unfortunately there was an issue with the product however after 1 email they advised that they will get in touch with jellycat and that they will send out a replacement in the meantime. I received this a day later in perfect condition. I have never been so happy with a company as I am with Maison White! Thank you!”

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“Am really please with Ruby the puffin and quick delivery”

maisonwhite.co.uk 5 star review on 29th September 2021

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“Excellent communication which helped me very much. I would recommend this company.”

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“I love this shop! Excellent prices, great customer service, and quick delivery. Would recommend to anyone looking for the perfect gift for a loved one - or even to treat yourself!”

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“Great service, packaging and product too”

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“Bought a Jellycat toy through Maison White. Fast delivery service, happy with the product. Would buy from them again.”

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“Speedy delivery, bedding & curtains came in cardboard box so although it was huge I feel it was better for recycling.”

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“Great overall shopping experience. Easy to order and item arrived in good time. Very happy”

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“I bought two Jelly Cat teddies for two friends babies and they are over the moon with them. Thank you for having a fabulous selection and quick delivery without charging the earth for it! I have one more to buy as my little boy now wants one 😊”

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“Very swift delivery”

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“Maisonette service is excellent, delivery is prompt, product quality superb”

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“Amazing service, I will definitely be ordering again!”

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“Brilliant service, brilliant price, will definitely order again from this company.”

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“I love Agnes and Cat soaps and candles, especially the soap on a rope as it definitely beats bottles of shower gel and the fragrances are lovely and long lasting, making the bathroom scented too! Maison White are one of the only places I’ve found as a stockist and they are always excellent with their delivery service and customer service.”

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“Despite there being a fault with an item (which wasn’t immediately obvious - I don’t blame Maison White for not seeing it before posting) they immediately resolved the situation, quickly sending a replacement to me in time for my daughter’s birthday!”

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“Fast delivery. Excellent product, will shop here again.”

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maisonwhite.co.uk is rated 4.9 based on 7,148 reviews