maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,215 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,215 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 5th March 2025

128

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Despatch and arrival were very quick. Really pleased with my order.”

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“phoned Maison White and asked about some curtains. Friendly and helpful advice. Have now received my curtains. Delighted with them and the service from the firm. Jill Potter.”

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“Amazing service. I ordered the wrong curtain size and phoned next day, colleague was so helpful and went and got the correct sized curtains and sent those to me instead. Customer service at its best. The curtains are also lovely although I haven't hung them yet. Definitely recommend this company”

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“Excellent online buying experience. Kept informed throughout, super quick dispatch with tracked delivery.”

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“Fast delivery, good prices, very happy 😊”

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“Excellent product. Quick delivery .”

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“Quality product and prompt delivery.”

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“Prompt efficient service. Will use again”

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“Beautiful Jellycat bunnies, great price wirh very prompt delivery and excellent packaging”

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“Easy to order Delivered quickly and with no fuss Cushions are lovely and just as pictured/described at a very reasonable price”

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“Beautiful excellent quality voyage maison curtains, arrived in very good time. Looking forward to hanging them.”

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“Great value products, great communication and service thank you”

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“Second time i have used this firm, good communication and very quick delivery! My granddaughter will be thrilled with her Jellycat Crab.”

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“Brilliant service”

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“Price was very competitive. Order arrived on schedule. It was appropriately packed & undamaged. Good product ( curtains ) pattern looked like photos and was easy to hang. I”

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“Very fast dispatch of item ordered.”

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“Excellent company fast delivery nice products would shop again. Many thanks A1”

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“Excellent service, beautiful product”

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“We needed a replacement china gravy bowl and staff at Maison white tracked one down for us after several weeks. To be honest we had forgotten all about it and tried to find a replacement ourselves. We were contacted and asked if we wanted to purchase the gravy bowl that they had sourced. After discussing the condition and price I asked for a link to be sent to my e-mail address so we could examine the bowl online. We proceeded to order the item which we received in good condition at a competitive price. Overall very impressed with the service received.”

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“Super cute products, really fast delivery too”

maisonwhite.co.uk 5 star review on 3rd June 2023

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maisonwhite.co.uk is rated 4.9 based on 7,215 reviews