maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,211 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,211 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

Write Your review

Tell us how maisonwhite.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

maisonwhite.co.uk 5 star review on 5th March 2025

128

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received the correct item quickly and in perfect condition, thank you .”

Helpful Report

“Very prompt delivery and lovely gift bags, thank you.”

Helpful Report

“So easy to order and delivery was within a few days”

Helpful Report

“Easy website to navigate, order arrived well packaged and on time, and good value.”

Helpful Report

“I bought a squidge mallow, I think it's called, for my granddaughter. Maisonwhite had the best price. It was delivered very quickly. I would recommend this company. Plus I had a scroll through some other toys, beautiful rag dolls. Unfortunately my granddaughter is past that stage, but the most beautiful rag dolls I have ever seen.”

Helpful Report

“I finally bought my jellycat !!”

Helpful Report

“First time using this company and impressed with the speed of delivery and the quality of the product. I bought curtains and the one bit of feedback I’d leave is that they only ever mentioned the quantity of ‘1’ and so I was not sure if I was buying one curtain or one pair. It turned out to be one pair of curtains so that’s great. I would use them again.”

Helpful Report

“I can't get the password back. I didn't get the email.”

Helpful Report

Thanks for your feedback, I have checked your order and you did not sign up for an account. You checked out as a guest, therefore an account is not created. So a password recovery is not available. I am sorry this experience left you compelled to leave this review, we are available by email where we can advise you on this.

“Brought as a gift, arrived safely and well packaged.”

Helpful Report

“excellent service speedy delivery”

Helpful Report

“Arrived on time lovely item”

Helpful Report

“Excellent thanks”

Helpful Report

“Very good service”

Helpful Report

“Purchased a lovely hand towel and received it as stated, all updates were spot on. This is a nice website and fully recommend it.”

Helpful Report

“Even though there was a slight error made with the order, Chloe responded to our emails quickly and even on a Sunday, making sure the error was rectified quickly.”

Helpful Report

“Excellent and speedy service. Will use again.”

Helpful Report

“Tidy order and delivery. Thank you”

Helpful Report

“Really quick delivery the product was just as I'd hoped.”

Helpful Report

“Found on your site the Jellycat I was seeking that was out of stock on Jellycats own site ,and cheaper from you Easy to order, arrived quickly Also found that you sell a wide variety of other brands. Well done !”

Helpful Report

“We are delighted with our sea creature string lights. They are well made, function as expected, and nicely complement our inland make believe beach hut. Pricing was fair, delivery was efficient, and it was all very well packed. Sometimes you just come across a suitable piece of eccentricity! Def.5 stars.”

Helpful Report

maisonwhite.co.uk is rated 4.9 based on 7,211 reviews