maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,148 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,148 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 31st January 2025

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“worst online check out EVER HAVE BEEN shopping online for 15 year and this was just rubbish rubbish rubbish could not purchase goods”

Helpful Report

Hi Lindsey Strange you’ve never been a customer of ours, in fact you could be useful and tell the problem was. Your email said you had 25 years experience of buying online.

“Fantastic service! Item easy to order and delivered without any problems. Thank you Maison White!”

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“Fast delivery”

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“Our parcel arrived in good time. Although out of stock when ordering we were kept informed and our order was delivered efficiently once stock was in well within 2 weeks of ordering . A Christmas gift so not had time to review item.”

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“Great product. Came quickly, safely packaged in a lovely box. Very pleased.”

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“Very pleased with how quick I received my item.”

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“Always excellent service and fast delivery. Have bought several Jellycat items from this shop - consistently good quality. Will always look at their stock first.”

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“Very prompt and helpful, thank you”

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“Excellent and efficient service”

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“Fast delivery and great product. Lovely quality duvet set.”

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“Great service and great quality, would highly recommend”

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“Item ordered and delivered in record time”

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“Very quick and smooth service.”

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“Fantastic service!! Great products and a speedy delivery! Thank you #maisonwhite”

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“Dear All Thank you so much for the Le Toy Van honey bake teaset. I absolutely love it and it’s so cute, well made and I am sure my granddaughter will love it and have so much fun. Merry Christmas to you all and thank you for amazing service and beautiful gift.”

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“Very impressed by this company,ordered my product and within 3days received it, packaged really well, I will definitely recommend this company”

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“Great product great price delivered on time and delivered to neighbour as I wasn't in.”

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“Good value, what I bought was cheaper than any other place. And my items arrived quite quickly. I would recommend this company.”