maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,211 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,211 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 5th March 2025

128

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely loved my cushion. It was a little more than what I wanted to pay but the quality and the look is perfect”

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“I queried non delivery of the product. Mauson White Immediately responded saying I had given an incorrect postcode. Thank you”

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“Lovely items delivered on time, thank you.”

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“Prompt delivery & a good price”

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“Excellent service, quickly dispatched with updates and fantastic item. Thank you.”

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“Good product true colours”

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“Quick delivery & good price”

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“Very good service”

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“Order received quickly, good communication from Maison White. Would not hesitate to buy from them again, better still there was a clearance on.”

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“I was unaware that you could get a name tag, for the 'staff nurse'. It wasn't obvious on your website. I believe my wife 'Amanda' later followed up with an attempt, which also failed. Shame to have taken the edge of the gift.”

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Thanks for your your review. I've checked through all emails and cannot see any contact about the item/order/concerns about a name card from yourself. We would have been happy to help you with this had we known you had an issue. Our DCUKs come with preselected name card... I am not sure what the attempt made by your wife Amanda was? DCUK offer a free name tag service which you can request from them, this isn't something that we personally offer - therefore not something we promote, it is offered by DCUK as a gesture.

“Found the product I was looking for and at a good price. I’d never heard of or shopped at Maison White before. But I’ll definitely keep them in mind for any future purchases.”

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“Excellent service”

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“My daughter absolutely loves her jellycat butterfly, good service, prompt, reliable”

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“Order arrived in good time, pleased with product and delivery”

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“All round great service keeping you updated from start to finish.”

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“Gorgeous duvet cover of very high quality. It was delivered very quickly and I was very impressed”

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“I’ve shopped with Maison and white quite a few times. I’ve never had a problem. My orders have been dispatched quickly and well packaged.”