maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,211 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,211 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 28th July 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with service. Goods arrived very well packaged & irder was dealt with very quickly.”

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“Brilliant service . Well packaged and arrived safely.”

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“reasonably well packaged, but items in excellent condition on receipt.”

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“Everything arrived well packaged & on time, thank you.”

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Thank you so much for your review, it's much appreciated. Kind regards The Maison White Team

“Great service, prompt delivery 👍🏻”

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“Ordered a Jellycat item mid December, and the item arrived in time for the festive season, very prompt service. Item was well wrapped. I would recommend using Maison White”

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“Great product, good quality and arrived on time. Product lookedd same as on website.”

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“Excellent service and items are competitively priced. I ordered a doll's house for a Christmas present which was dispatched immediately and arrived on time and well packed.”

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“Fast delivery, excellent communication, will definitely order from here again 5*”

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“Never ordered from them before but took a chance with a late Christmas present. The item was cheaper than anywhere else and arrived very quickly. Excellent customer experience.”

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“A great service, and goods, delivered on time before Christmas.”

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“You offered the soft toy I bought at a competitive price even when first class postage was added. I was amazed to receive it by the following day during the Christmas rush. Thank you and I would definitely buy from you again and recommend you.”

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“I was sent the wrong item altogether but still charged for it even though the item I was sent was cheaper than what I had actually ordered. I would’ve preferred you cancelled my order if you didn’t have sufficient stock? Please contact me regarding how to return.”

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Hi Louise Thanks for your review I am sorry to hear this, sounds like an error. As we don’t intentionally send out the wrong items! 😩 We are/would have been happy to correct this had we known. However I cannot see any contact from you regarding you receiving the incorrect item. Please do send us an email with an image of the wrong item and we can correct this for you. Merry Christmas Maison white

“I was excited to find a Pomeranian dog from Maisonwhite as they are very hard to find. It was double the find it being such fabulous quality! My granddaughter was over the moon on Christmas Day it hasn’t left her side! Thank you”

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“Bought our granddaughter a ride- on donkey and she loves it. Really pleased with the quality and sturdiness of the donkey and the castors give a smooth gliding motion. We’re very impressed.”

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“Kept me well informed and delivered before Christmas as promised, well done x”

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“Very fast delivery and good price”

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“I paid for wrapping and a card which wasn't delivered. However arrived in time and recipient pleased.”

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“William Morris duvet covers & pillowcases Prompt delivery. Excellant service”

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“My daughter spotted something a week before Christmas and I thought we had no chance of getting It delivered in time, but it arrived faster than promised! Lovely little teddy and my daughter was thrilled!”

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maisonwhite.co.uk is rated 4.9 based on 7,211 reviews