maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,137 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,137 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 27th January 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great company Fair prices Prompt delivery”

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“Very fast delivery and securely packaged.”

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“Prompt delivery - great bedding”

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“I bought some Dinky Dcuk’s. The order was sorted quickly and delivered as they said they would. Packaged neatly. I will be buying from them again.”

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“Package arrived very quickly and website easy to use. Would recommend”

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“Good service and delivery. Product as described and packaged well.”

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“Excellent service, rapidly delivering first rate bed linen.”

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“Great service, prompt delivery… very pleased”

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“Excellent service from website to prompt delivery.Thankyou so much.”

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“Great service - user friendly webpage & delivered on time - thank you.”

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“EXCELLENT PRICE & EXCELLENT SERVICE & EXCELLENT QUALITY”

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“Quick delivery with clear communication. Was a genuine Jelly cat with original tags too!”

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“Excellent customer service. This was my first time shopping from Mason White, and whilst I checked TrustPilot before placing my order, I wasn't sure of the normal processing times, like when to expect my confirmation email. I placed an order on a Sunday but when I sent an enquiry email someone responded to me only a few hours later even though the store was closed. Really human, professional customer service. I got my order during the expected timeframe. I was also super impressed with their stock selection. I'd been looking for non-floral Laura Ashley embroidered white bedding now for a few years. There used to be lots but the brand has more recently only produced floral old fashioned patterns. I was really pleased to find a lovely Japanese crane design embroidered duvet cover set, and bonus that it was on clearance offer. I hope you continue to stock Laura Ashley bedding going forwards. Especially the non floral type with embroidery. As you are mowing my go to store for beautiful bedding. I later found out my friends use this store too!! Thanks again for the care and professionalism.”

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“I ordered some Gisela Graham Turquoise / Gold Beaded Ogees and Wood/Jewel Exotic Bird Xmas Tree Decorations. All items were well packaged in Bubble wrap and arrived intact / all are lovely. Very happy with order.”

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“Punctual delivery. Great communication/emails regarding the order. Nice touch, received a packet of love hearts in the box.”

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“Very quick process from order to delivery. Item as expected and would highly recommend.”

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“Goods arrived a few days after ordering. They are a replacement for existing pillow cases which were torn. The statement that goods are despatched on the day of ordering is a trifle optimistic.”

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“Smooth order process and parcel arrived quickly!”

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“Excellent service and item arrived in good time. Thank you.”

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“The Laura Ashley pillowcases are absolutely beautiful. I love them! Thanks so much!!”

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maisonwhite.co.uk is rated 4.9 based on 7,137 reviews