maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,146 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,146 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 31st January 2025

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful, good price and delighted with the chair I ordered. Thank you.”

Helpful Report

Hi Jaine Thank you so much for your review, it's much appreciated. Glad you like your chair. Kind regards The Maison White Team

“Quick and efficient delivery and good prices”

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“Good service with quick delivery.”

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“Excellent service from Maisonwhite. Goods ordered & delivered very quickly.”

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“The prices for well-known branded products at Maison White were particularly competitive and the choice on offer is especially well-curated. Maison White's dispatch of my order was also very swift and a very nice touch was added to the order in the form of a couple of exceedingly cute Wrendale gift bags. I will definitely shop from this online shop again.”

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“Just what I hoped for abs best price which is always a bonus.”

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“Quick and good delivery 👌”

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“Quick efficient service. Notified on date of delivery. Would use again”

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“First time ordering from this company, quick postage and excellent products”

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“Fantastic and quick delivery”

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“Never used this website before and was very happy with services and prices Would recommend”

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“Delighted with my orders best service I have had in years online.Excellent website easy to navigate. Order arrived swiftly no fuss no bother. Thank you card in box appreciated Keep up the good work and I will definitely order from you again.”

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“The produce and product price is excellent, Though returning cost is paid for by the customer and as well as that, your returned item refund is the amount minus the initial postage cost when sent to you ( originally free) So my refund is the product price leas around £9 which is costly”

Helpful Report

Hi David, thanks so much for your review. Our terms and conditions of sale including returns are all on the website. Our prices are competitive. There are many reasons for this. Postage costs money, so this is an addition on mosts orders. However we do offer a free delivery if a customer spends over £50, this is an offer for spending over this particular amount. If the order does not meet this then the offer does not apply. By returning goods (which the customer can do via any means) you happened to choose our returns service via Royal Mail which costs £4.25, this is a useful tracked service which offers lost of customers peace of mind. We deduct this from your refund. The original postage was added to your order because your order value no longer attracts the free delivery offer, the original postage cost applies. Kind regards Maison White

“Searched everywhere for my jellycat bunny and maison white where the only stockist of the large size so I’m very happy I was able to get it. Delivery was fast and bunny arrived in immaculate condition, thanks”

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“Very professional delivered on time”

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“This is a present for my granddaughter's birthday at the end of October. It was delivered just when they said they would deliver which was excellent”

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“Excellent service. Product exactly as ordered. Paid a little extra for tracking which provided helpful information.”

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“Excellent never purchased off Mason White before , knew what I wanted , googled product and this company had the best price , so went with them. Great product great price excellent service”