maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,210 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,210 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 5th March 2025

128

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My grandson is very pleased with his birthday present. Thank you for your prompt delivery. Would recommend maisonwhite.”

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“Ordered a replacement for my granddaughters comfort toy. Very prompt response and delivery.”

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“Easy to use website. Pleased with the speed and efficiency of delivery. Soft toy was protected, but not wastefully over-packaged. Arrived in plenty of time for my daughter's birthday. Thank you”

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“Great service Speedy delivery”

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“I was delighted to find the model I wanted at the best price online. It arrived very quickly - I am a very satisfied customer!”

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“I ordered some curtains and they are exactly as shown and described on the website. They arrived well packaged and on time. I would certainly recommend Maison White.”

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“No problems dealing with this company despite never having heard of them before.”

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“Easy to order, my chair arrived in a few days. Great service and I would certainly buy again and recommend them. Thank you”

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“Lovely staff, very helpful. Made it all very easy for me to order . Thank you”

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“Order arrived damaged, these things happen, contacted Maison white spoke to a very nice lady who said take a picture and send email. I did as instructed expecting a replacement but no I was told a refund was arranged but they wouldn't send a replacement Incase it happened again?”

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“Purchased the folklore lights for my friends birthday, she loves them”

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“Fast delivery. Very pleased as the Laura Ashley curtains I bought have been discontinued in the store.”

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“very good price, fast delivery and nicely packaged. very surprised!”

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“Item as described. Communication was good and item arrived on time.”

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“Prompt dispatch and the produce was in perfect condition.”

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“Absolutely fantastic company! I have been trying to find these certain jelly cats everywhere and couldn't until I stumbled across Maison White. They had amazing contact and constantly sent emails with updates on my order progress and delivery was extremely quick. The jelly cats themselves were in absolutely perfect condition and the packaging was lovely. Could not be more over the moon! Will definitely be buying from them again. Thank you so much!”

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“Good service.”

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“Great Christmas Decoration, Very Carefully packaged, will buy from you again.”

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“Super service and such a cute plushie”

maisonwhite.co.uk 5 star review on 29th February 2024

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“Used the maison white web site to order living room curtains. There was plenty of choice and the curtains were very reasonably priced.They arrived on time and were well packaged. Very good quality and looked exactly like the online pictures”

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maisonwhite.co.uk is rated 4.9 based on 7,210 reviews