maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,162 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,162 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 31st January 2025

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great website, the only company with this toy available and delivered super quick”

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“The item I ordered arrived super quickly and was safely wrapped. Really happy.😄😄”

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“Item returned, although very cute, too small & very expensive ...”

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Thanks for your review - which seems to be about the product rather than us as a company (which is how you have left the negative review.) I trust the item arrived timely, well packaged and you were kept informed of the delivery? We are always sad when a customer decides to return an item. The Kara Kangaroo https://www.maisonwhite.co.uk/product/kara-kangaroo/ which you purchased from Jellycat, at a discounted price, vs the RRP. The dimensions and images of the product are all available to see before you purchase. Kind regards Elise

“Swift delivery (so grateful for that, as christmas was just around the corner) and exactly the item described! A little on the pricey side, but even so, I couldn't be happier!”

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“Stumbled across this shop when looking for something online. Lovely items for sale, reasonably priced. I'll definitely have this on my favourites list and look here again when I need a gift.”

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“Quick delivery, well packaged. Lovely decorations. Good choice of item to choose from”

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“Customer service was great. I would recommend, and would use Maison White again.”

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“Easy to order, competitive price and a quick delivery.”

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“Good communication and quality product. Came in time for Christmas too!”

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“Easy ordering. Quick delivery. Brilliant thank you!”

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“Purchase arrived very quickly and packaged well. Thought there was a good range of products and excellent service.”

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“The highland cow wall hanging sculpture I purchased was brilliant. I cannot believe how quickly I received it. The price of the item and especially the postage was far cheaper than all the other websites I looked at. I am so impressed with Maison White I would not think twice about purchasing from them again and recommending them too.”

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“great, fast shipping and on time”

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“Very happy with what I ordered and service! Quality was perfect and delivery was fast and easy. no issues whatsoever”

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“Excellent customer service and swift delivery before Christmas- can’t fault and will return! Thanks”

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“The Sophie Allport 12 Days of Christmas trays, partridges crackers and napkins all arrived promptly. We used the the trays to take Christmas dinner round to my parents on Christmas Day because they couldn’t be with us. Along with the crackers and napkins they looked beautifully festive. Very pleased with my purchases especially as they were reduced. Thank you 🙏🎄💕🌈”

maisonwhite.co.uk 5 star review on 26th December 2020

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“Excellent efficient service”

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“Good price”

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“Lovely bag, smaller than expected but that was no doubt my overlooking the measurements.”

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“This company are amazing. Great service & great delivery. Thank you so much.”

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maisonwhite.co.uk is rated 4.9 based on 7,162 reviews