maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,146 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,146 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

Write Your review

Tell us how maisonwhite.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

maisonwhite.co.uk 5 star review on 31st January 2025

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bunny arrived quickly. He is very good quality and really soft without being too fluffy. He's quite big too for the price .”

Helpful Report

“Prompt communication and delivery well packaged. Prices competitive and good stock levels.”

Helpful Report

“TOP RETAILERS AND CUSTOMER SERVICES. RECOMMENDED”

Helpful Report

“I'm so happy with the item I ordered. First class customer service, loving packed , delivery exactly what I paid for , will be recommending and using the company again. Thank you”

Helpful Report

“Super quick delivery and communication. The website was easy to use and payment equally so. We found the exact Jellycat toy we had been looking for and it will make our daughter's birthday really special.”

Helpful Report

“Always excellent quality products with great customer service”

Helpful Report

“The website is very clear with the photos of the objects amd the discounts on them.”

Helpful Report

“Always got lots of choice of Jellycats and prompt delivery”

Helpful Report

“I love shopping here. Fantastic customer service , fast delivery & a wonderful choice of gifts. I have purchased several Jellycat soft toys for my Daughter from Maison White, simply because of the wonderful service , choice & prices. Highly recommend & always look forward to future shopping with them. Thank you.”

Helpful Report

“A great service, very fast and efficient.”

Helpful Report

“Quality items. My Orla Kiely towels for my new bathroom are superb. Arrived well packed and quickly.”

Helpful Report

“These towels look as seen on the site. They arrived very flat and perked up a little after a wash.”

Helpful Report

“Website was easy to navigate, product arrived quickly in great condition (not in original packaging but wasn't expecting it) and it was great to be able to get a product that was out of stock elsewhere so quickly and easily.”

Helpful Report

“Customer service was excellent, thank you!”

Helpful Report

“Excellent service, lovely items. Normally order my jellycat Bunny gifts from here and find they are always a better price! Really pleased”

Helpful Report

“Very quick delivery!”

Helpful Report

“I hadn't heard of this company before but they came up in my Google shopping search for a specific brand of bedding and were the cheapest out there - they beat John Lewis sale price. It felt a bit risky but I saw they had good reviews, so went for it. The duvet at and matching be cushion are gorgeous and arrived promptly. Definitely recommend x”

Helpful Report

“Really pleased with the quick and efficient service”

Helpful Report

“Lovely and super fast delivery, thank you :)”

Helpful Report

“My daughter was very happy with her purchase and delivery was as promised.”

Helpful Report

maisonwhite.co.uk is rated 4.9 based on 7,146 reviews