maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,139 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,139 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 31st January 2025

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service with excellent product”

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“Quick delivery. Lovely items.”

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“Great products thank you”

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“The wrong item arrived. A huge package. Tried to return via their Post Office route. Failed. The local PO didn't know what to do. Passed the problem back to their warehouse. We had to practically remake the box the items came in, because the box used was not strong enough. Finally PO collected. However: the staff I dealt with were very pleasant, and it was not a mistake of their making. Labels had got switched around in the warehouse. I just thought , good job they are not surgeons.”

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“First time I have used this company and they come highly recommended I was kept up to date of my parcel at all time it was well packed and it was a very speedy delivery will use again.”

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“Good efficient service, purchases are lovely and good quality. Good pricing. 😊”

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“I love these ducks and will continue to collect them!”

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“Great customer service.”

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“The lady I spoke to at the store(Julie) was very helpful and placed my phone order for me. I liked the curtains so much that I ordered the cushions a week later. The tracked delivery was very good and I received both orders promptly. I was very pleased with the service.”

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“I have only ever had positive experiences with Maison White. They have a good selection of items and their Jellycats are fantastic. Fast delivery and emails to let you know your order progress. Fantastic! Thank you”

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“Item delivered on time and well packed with clear instructions.”

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“I am extremely satisfied with my coasters. Very speedy delivery as well. Highly recommend”

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“Quick Delivery, well packed. Thanks”

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“Excellent service item arrived on time and in perfect condition”

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“I bought the toy storage box from Maison at a good price. I’m very satisfied with the quality as it’s exactly how i expected.”

maisonwhite.co.uk 5 star review on 2nd May 2024

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“This was a gift for my Friends birthday, she absolutely loved it. I loved it so much I bought one for myself.”

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“I placed my order by phone - the lady was very efficient and polite and my bedding arrived quickly and is looking great 👍”

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“Had in stock some Orly Kiely curtains that were out of stock elsewhere. Competitively priced, with a number of delivery options. Cutain size accurately described. Arrived promptly despite Bank Holiday. I'd definitely use the company again.”

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“Absolutely loved it”

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“Lovely quality Orla Kiely curtains at a really decent price, very happy with my purchase”

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maisonwhite.co.uk is rated 4.9 based on 7,139 reviews