maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,181 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,181 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 31st January 2025

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use website & fast delivery. Ordered two Kylie Minogue cushions, unfortunately one has a small defect. The edge of the cushion has a tiny amount of diamantés out of alignment & some glue on it. But I’m sure this is a flaw by the manufacturer.”

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“Fantastic quality products amazing service. Thank you”

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“Great items and speedy delivery”

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“Love my jelly cat bunny, arrived quickly. My little girl adores it, perfect gift. Thankyou”

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“Quick delivery, well packaged. Two happy girls with their new toys.”

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“Good quality and quick delivery. Good communication and friendly service. Thanks”

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“The duvet cover set was not as nice as the photograph so I asked to return. It was not taken out of its packaging but they would not accept return”

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“Great product well packaged and speedy delivery 👍👍”

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“As always excellent service. High quality goods and the best selection and prices for jelly cats soft toys. When I recently had a query about one of my orders your response was immediate and helpful. My order was dispatched promptly and arrived in good condition. Thank you.”

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“Fabulous speedy snd sensitive customer service. Maison White staff really understand how children work and when a treat matters. I’ve ordered twice recently and both times had overnight delivery, thus fitting in with family plot for a present!”

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“Good service easy to order arrived on time very good.”

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“A great variety of jellycat toys to choose from and we were able to add to a growing collection of much loved wildlife animals as a birthday gift for our granddaughter”

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“Excellent price”

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“Was pleased with the service and my purchase thank you”

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“Very quickly delivered, excellent communication. My items were perfect exactly what I wanted. Thank you.”

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“Hi great product arrived quickly and fantastic helpful stAff”

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“Excellent service provided we were kept up to date with delivery.”

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“Really pleased with book for my son and daughterinlaw's first baby, my first grandchild. Lovely illustrations. They very pleased with it.”