maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,139 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,139 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 31st January 2025

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabulous company! Great prices and prompt delivery. My order was well packaged too. Will definitely be a returning customer.”

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“Super fast dispatch and delivery, products are beautiful and as described! Thank you!”

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“Excellent price for the curtains I wanted (they are still at full pricewith other retailers!) fast free delivery and the curtains are just perfect 👌”

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“Very good service”

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“Goods shipped almost immediately and arrived quickly. Great prices and website easy to navigate. On my favourites list now as I will definitely use again”

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“I was looking for a particular brand of duvet cover as the colour and design was perfect for my colour scheme. It appeared to be sold out everywhere. I finally found it here and at a much better price ! Delivery was quick and I received regular updates about when to expect my order. I am delighted with my order and the service received. Thank you !”

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“Excellent quick service.”

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“Excellent company,easy to order and arrived promptly. Kept informed of progress and item in very good condition. Will definitely use this company again and recommend to others.”

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“Yes happy with the service and the product I ordered”

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“Quick quick very quick awesome fast great service very fast delivery.”

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Thanks for your review, I wonder what we need to do to make this more stars... ;) We're glad to hear it was quick and a great service

“I was extremely impressed with the service I received, not only very fast and efficient but as it was a gift I requested gift wrap as it was being sent direct, I subsequently received an email saying they were refunding the extra cost as the gift was too large and they could not justify the cost but they included card and wrapped it in glittery tissue for me so they went above and beyond! Excellent customer service too.”

Helpful Report

Hi Fran Thank you so much for leaving such a lovely review, also for your appreciative email. So kind. We hope your recipient loved their gift, a great choice. Best wishes Maison White

“Very happy with my purchase, great price and prompt delivery. I would have no hesitation at shopping with Maison White again.”

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“Order was very well packaged. Excellent communication and delivery.”

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“Oder arrived very quickly.”

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“I recently purchased a beautiful Laura Ashley peony duvet cover. It arrived promptly and is absolutely stunning! Amazing value and superb quality.”

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“Quick delivery. No issue with the purchase.”

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“Excellent communication and service!”

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“Impressed with Maison White. Quick delivery, great website, lovely products at competing prices. Would recommend.”

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“Product lovely .. delivery not so. Tried to deliver on a different day from advised and no one available to receive package! Royal Mail issue not Maison White.”

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“Very helpful assistant on the telephone who was eager to please and sent me photos of the item I was wishing to purchase but couldn't quite make up my mind. All in all a very lovely service with postage and delivery being prompt and wrapped well. Highly recommended.”

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maisonwhite.co.uk is rated 4.9 based on 7,139 reviews