maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,163 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,163 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 31st January 2025

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent, prompt service.”

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“Excellent service excellent product”

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“My first order from Mason &White a cushion which was cheaper than other suppliers. The delivery time was 5 days + it actually arrived 2 days later. Very impressed will be shopping again”

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“Good selection of products, order arrived safely and well-packaged. Would use again.”

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“Speedy service”

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“Very pleased with purchase, well priced and very quick despatch and delivery.”

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“We have used you previously.Great service and gift was lovely Thank you”

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“Arrived promptly, happy with purchase for a friend. Sure she will be delighted to receive it.”

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“loads of choice, really easy to use website and quick delivery, love it!”

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“Happy with my purchase,would recommend to family and friends”

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“Extremely good and fast service”

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“Good value Jellycats. Speedy delivery and the bears were in great condition when they arrived.”

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“Great customer service. Would recommend.”

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“Have bought this item as a gift so not given it yet, however am very impressed with design & quality. Arrived well packaged and in good condition.”

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“Very helpful on the phone. Great choice of beautiful soft toys. Easy to use website. Allowed me to add a gift card and send to a different address than my own. Delivery was inexpensive, tracked and only took 2 days from purchase. All in all a very satisfactory outcome and I would highly recommend them to everyone.”

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“very efficient, and very happy with the items purchased. Arrived very quickly. I would certainly use Maison White again,”

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“Service was fantastic”

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“Excellent service website easy to navigate I easily found the book and soft toy I wanted to order. Speedy delivery and items were very well packaged. I will definitely be visiting this website again and can highly recommend to others.”

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“Excellent product. Easy to use website. Great communication. Fast delivery.”

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““I purchased some Orla Kiely bedding and had an issue with the wrong colour being sent. This was dealt with immediately by Elise and Michelle who organised collection of the incorrect item and redelivery of the correct one straight away. They also sent a small gift of a candle for the inconvenience which was a nice touch. Would definitely use Maison White again.”

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maisonwhite.co.uk is rated 4.9 based on 7,163 reviews