maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,211 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,211 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 5th March 2025

128

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to use website and quick delivery.”

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“First class service.”

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“The item Selected was Not the Item delivered, but it does Compliment my Wallpaper”

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Hi Lesley Thanks for taking the time to leave a review. We are sorry to hear this. Please do email us a picture of what you have received so we can look into this for you. You can reply to any of our emails, or on contact@maisonwhite.co.uk Kind regards Elise

“Very good service.”

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“Excellent.”

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“Item came quickly. All good thank you...”

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“Literally came the next day Fabulous product Third cheaper than other places”

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“I ordered 2 jellycat monkeys, only one was delivered. Maison White responded quickly to my email and sent another one first class delivery. I'm pleased with the outcome”

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“Good service really helpful customer services - only gripe is the cost of postage”

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“Website easy to navigate making ordering easy.”

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“Great buy from here Handbag was beautiful and came as quick as it should have”

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“I ordered two duvet covers mid afternoon & they reached me next morning-excellent. So are the Duvet covers!”

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“Arrived super quick, I entered in incorrect postcode, panicked and emailed them they responded straight away and my parcel arrived safely and quickly”

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“Amazing customer service ! So willing to help me out when arranging different couriers so I could buy the arm chair of my dreams! Thanks a million Ron !”

maisonwhite.co.uk 5 star review on 7th August 2024

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“Ordered a Katie Loxton bag. Arrived very quickly and a very good price. Very pleased”

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“Really fast delivery, a great product and very well packaged.”

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“Grandson delighted with birthday present of the doctors bag.”

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“Beautiful blonde highland cow to add to my two red headed highland cow’s. Delivery very quick thanks”