maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,146 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,146 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 31st January 2025

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product and great quality the service was excellent thank you”

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“Very good customer service, lovely soft cuddly toys.”

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“Lovely sara Miller duvet and cushions ,great sale and prompt delivery Ty very much Feels quality”

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“A beautiful cushion, a lovely design with vibrant colours. A good size and very comfortable. Order received promptly.”

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“My daughter and I are frequent users of maisonwhite; well, that speaks for itself really! The products are as described, of excellent quality, competatively priced, they arrive well packed and on time.”

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“Amazing teddy - great service too!”

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“Couldn't get one of the items anywhere else online including the Jellycat website as it was sold out, but Maison White had the item and I am very happy with my purchase.”

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“Excellent customer service and very pleased with my new curtains!!”

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“Really pleased with my purchase, Monkey Business bedding. Simple to order , delivered promptly and on sale at the time. Looking forward to my matching chair when it’s in stock. Really happy with Maison White and will definitely be shopping with them again”

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“I bought the higgle piggle pig for a pig lover and she loves it. The pig is very cute and very high quality. Great value. The gift also arrived promptly.”

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“Wrong item received”

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“Good delivery and quality gifts”

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“Great quality products, delivered quickly. Thanks!”

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“My monkey candle holder sadly arrived with a broken tail, emailed Maison White and received an email back straight away even though it was 7pm, Ron sent me out a replacement the next day, I am so impressed with the fantastic customer service I received from this company, I feel they went above and beyond, I highly recommend shopping with Maison White, the monkey candle holder is stunning, I’m one very happy customer, thank you for your excellent service and stunning product”

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“Quality product, was kept informed of the order and delivery from start to finish. Thank you.”

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“Beautiful item. Great price and fast delivery.”

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“Very quick service. Simple and easy. Would recommend them. Product was for my son and he absolutely loves it.”

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“Excellent service. The elephant duvet cover set is absolutely gorgeous and looks amazing in my little girl’s bed. The fabric is beautiful and soft.”