maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,146 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,146 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 31st January 2025

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with our purchase. We were advised of a wait for stock. When items arrived they were as described.”

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“Super product, quick delivery and great communication.”

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“Amazing price for Jelly Cat toys! Quick delivery which is free over £50. Will always be buying my teddies from here”

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“Smooth purchase and good delivery”

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“very happy!”

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“Quick and efficient service. On line site easy to use. Well wrapped (protected) product on arival.”

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“Perfect in every way :)”

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“Excellent service.”

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“I'm so very pleased by the helpful and quick service I received from Maison White as this is the first time that I have purchased their products.”

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“Very fast service. Tracking information given. Items always carefully wrapped. Its always a pleasure to shop here. Thank you very much.”

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“Ordered a jellykat bunny for my daughter's Easter basket. Super fast delivery&the bunny is super soft. She will love it!”

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“The duvet cover and cushions that I purchased were at a discounted price and the service was excellent.”

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“Lovely collection, I loved browsing the site. I wanted a specific duvet cover that was on sake at Maisonwhite. I then found lovely valentine gifts which I also ordered. Goods came promptly, carefully packed. Would definitely order again from the site.”

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“Pleased with the service, good communication regarding my order and delivery. Delivery was within a fre days.”

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“Prompt response to order and delivery as sheduled”

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“I had not come across Maison White before but I was looking for some Jellycats (2021 & 2022). I also discovered some lovely Christmas decorations in the sale. The goods arrived beautifully wrapped in two separate parcels. I had to wait for two of the Jellycats to come into stock. The staff have very helpful, friendly, and efficient throughout. Ordering was easy. I am delighted with my purchases and would thoroughly recommend Maison White. Cruz the crested newt and the snow leopard are settling into their new home well. Other purchases will surprise and delight on birthdays and at Christmas. Thank you!”

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“Beautiful baby gift, fast delivery……very pleased…..Thank you!”

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“Everything I expected”

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“Lovely duvet cover arrived quickly many thanks****”

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“I’ve received my parcel last week and the feather has chipped, I immediately emailed to ask if someone could advise but no reply. Still waiting”

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maisonwhite.co.uk is rated 4.9 based on 7,146 reviews