maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,211 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,211 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 5th March 2025

128

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item arrived quickly and in good condition”

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“web site easy to use fast delivery”

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“I spoke to customer services initially regarding stock and delivery times, they were more than helpful, and answered every question that I asked, from that I placed my order online which arrived faster than quoted, and it was very well packaged for protection, overall a great service which I would highly recommend and would certainly use again A* all round, many thanks! 🙂”

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“Great service and speedy delivery”

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“Excellent ordering and delivery service 😊”

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“Item not in stock elsewhere, delivered quickly, very pleased with service.”

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“Everything was perfect, from website information, ordering, quick sending and delivery”

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“Wonderful company I would use them again”

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“Many thanks to all the excellent Team @maosonwhite.co.uk for the swift delivery of my recent order. My Sister loves her lovely new weekend bag❤️ I would highly recommend maisonwhite.co.uk. for their well designed/efficient website, range of quality products at competitive prices and swift delivery of beautifully packaged items. Also, I appreciated their superb communication which provides regular updates to confirm progress’ of orders.”

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“Super speedy delivery, excellent product”

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“Goods arrived in perfect condition packaged very well. Delivery was as timing request very very pleased”

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“Great range, excellent website, good comms and rapid delivery. Thanks!”

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“Really pleased with my purchase”

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“Item received as promised in good condition.”

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“Item was fine that was purchased . It was a jellycat but didnt come with a jellycat bag like the original jellycats come with from jellycat.com so was a little disappointed”

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Thanks for your review. Jellycat do not provide stockists with the dust bags. There are very few select items that do come into retailers with them (the really and very bigs). This the same for every retailer other than Jellycat.com Disappointing for us too :( when this disappoints our customers for this very reason. But it’s not something we can help, sorry

“Ordered Jellycats for Christmas presents. Good prices & arrived in good time”

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“Lovely selection of items for Xmas 🎄 and great service and sports delivery Will definitely order from them again”