maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,148 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,148 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 31st January 2025

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order was despatched the following day & I was able to track it. I received my parcel quite quickly and was happy with my purchase. The whole process was quick and easy, would definitely shop with Maisonwhite again. Thank you.”

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“Great business to work with. Prompt delivery and items wrapped so nicely. Will be a returning customer.”

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“Easy to find what I was looking for on the website. After the order I was kept informed by email and my parcel arrived on time and well packaged. Very happy.”

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“Prompt delivery!”

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“Great service, website easy to use, quick delivery. Would definitely use Maison White again!”

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“Wonderful sevice. I purchased two Jellycat's for my Daughter. They were packaged really well & delivered safely the next day. Really good prices & fantastic customer service. I have purchased from Maison White before & most certainly will be again in the future. Thank you so much , my Daughter is over the moon.”

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“Excellent speedy service. Great quality bed set. Easy iron. Looks lovely”

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“Beautiful quality and quick delivery”

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“Very happy with the quality of soft toys. My little daughter adores them. Quick dispatch and delivery. Thank you!”

maisonwhite.co.uk 5 star review on 9th August 2021

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“Bought this Jelly Cat rabbit for my niece. It’s beautiful, so soft. Great price and very quick dispatch.”

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“Shipping was very fast especially for international. Also tracking was very well done. Thank you for having the item in stock as I was not able to find it in my country.”

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“Very prompt and helpful customer service, ordering and delivery. Great range of products. Love the Sara Miller bedding. Amazing that you managed to get the pre-order duvet set to me within days. Thank you.”

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“was very good at tracking my package and sent it quickly:)”

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“Great voyage items and very fast delivery, thankyou”

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“Very pleased with curtains , best price I could find and fast delivery , recommended !”

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“Easy to order, good communication and fast delivery.”

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“Order arrived really quickly and was well packaged. Love the little Jellycat Elephant. Bought as a gift for my nephew when he arrives into the world. Thank you.”

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“Phoned your shop “in the south”. !!! And they advised me to go on line, which I did with No enthusiasm!!! But again I was surprised as to order my two rabbits, it all was so easy to expedite, then a few days later I was surprised and delighted as the rabbits arrived!! Many many thanks Maison White. Could I just ask, I ordered a silver rabbit, but to me it is A cream? Winifred H Hepburn ( Mrs)”