maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,211 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,211 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 5th March 2025

128

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My friend absolutely loved her light up heart. The service was amazing as I had ordered the wrong item and I managed to change it with no problem at all. Also I was given a lovely personalised card for my friends retirement. . I would definitely recommend Maisonwhite. Many thanks.”

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“Item as described at a very good price and quick delivery xx”

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“They had the quilt cover I wanted at a great price, delivery was quick.”

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“On time good quality very pleased will definitely use this website again”

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“Perfect customer service. Very highly recommended! Many thanks!”

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“five star”

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“Fantastic service”

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“Superb service, very pleased with goods too”

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“Such a fantastic company, great products and service. I highly recommend Maisonette White and will be shopping with them again.”

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“Exactly as described securely wrapped and delivered before it was expected”

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“Quick delivery good price and well packaged”

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“Great item just as described. Well packaged. Quality item. Cheapest price I could find !”

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“Good quality products at a good price. Bought a board book and a soft toy for my baby granddaughter, I was really pleased with the quality, the price and the prompt delivery.”

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“Excellent customer service and very quick delivery.”

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“Excellent service. Delivered when promised.The courier left it in my safe place and kindly wrapped it in the tarpaulin I left out as it was raining very heavily.. would highly recommend maisonwhite. Thank you.”

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“My order arrived very quickly and was perfect. Excellent”

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“Very quick delivery, excellent service. Will use again! Recommended !”

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“Very quick delivery and well packaged to avoid damage. Products as expected. Would shop with Maison White again.”

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“Quality products at good prices. Really efficient and quick delivery”

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“Have emailed with a faulty item but still no response from anyone”

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Hi Hannah We received your email Sunday PM - and have been in contact with the supplier to see if we can get you a replacement, I am sorry I haven't got around to emailing you to inform you of this yet, it's been very busy - so I only get a chance to do this in the evenings (small business and all!) Unfortunately this item has been discontinued, so we are unable to replace this. Your order will be refunded in full. Again, I am so sorry we were not quicker at coming back to you, but unfortunately I do have to wait for responses form the supplier. Maison White

maisonwhite.co.uk is rated 4.9 based on 7,211 reviews